Puneet Bhatti Email & Phone Number

Surrey

The Premier Destination for Contemporary and Traditional South Asian Bridal & Evening Wear Since 1992. They have been a leader in the industry and pride themselves on creating breathtaking and bespoke designs. I am responsible for curating content, scheduling content, creating custom graphics, and implementing social media strategies. In the past four years, we have increased brand recognition in the Lower Mainland, and globally, which is seen through increased sales.Some of my achievements include: • Growing social media following from 5000 followers on Instagram to over 38000 followers within four years organically. • Creating an engaging social content calendar that has resulted in Sunny's Bridal having double the engagement rate in comparison to all other competitors.• Designing engaging graphics for events that has resulted in a high click-through rate for event registration and appointment bookings. • Leading the design of promotional materials • Managing events logistics for all events including the annual Vancouver Week Show which entails building the social media plan, live streaming on various platforms, and ensuring sold-out event registration. • Managed a social campaign to bring awareness to the South Asian LGBTQ community at the same time as a groundbreaking LGBTQ Bollywood movie release. This resulted in social reposts by famous Bollywood celebrities and the actors of the film. • Created a social listening campaign that allowed our brand to be seen as a thought leader in the South Asian community which has been highlighted by the positive feedback we have received.

Vancouver, Canada Area

Digitally Tailored strives to provide our clients with services and products tailored to their needs. We focus on social media consulting, branding, and event design services. • Providing social media consulting for small businesses through analyzing and providing recommendations to increase their following and engagement.• Increasing engagement on client social media posts through hashtag optimization, ad targeting, organizing and scheduling content. • Facilitating A/B testing of social media content to ensure it reaches the target group. • Working with clients to develop branding for their businesses which includes logo design, business cards, social media graphics, and various promotional materials that will resonate with their audience.

Vancouver, Canada Area

Wallenius Wilhelmsen Solutions operates one of Canada’s premier vehicle processing terminals, employing approximately 330 union and exempt staff. Located on Annacis Island, we receive, accessorize, and distribute new vehicles from a wide range of manufacturers to locations throughout Canada.Some of my key highlights include:• Led the implementation of a systems upgrade for the company payroll system, Kronos, which included system testing, setting up configurations, creating office-wide communications, and streamlining workflow processes.• Created and facilitated training sessions on how to operate the new Kronos system, which has resulted in a smooth transition period.• Acted as the technical support contact for all HR System troubleshooting.• Extracted raw data from HR systems to create attendance statistics and reports to measure monthly trends and identify employees with absenteeism, which enabled HR to be proactive in tackling this issue.• Managed and created content for recruitment ads on channels such as Linkedin, Facebook, and Indeed, which has increased the quality of hires and applicant count.• Created graphic content and marketing materials for company events.

Vancouver, Canada Area

• Supported multiple recruiters across five locations in scheduling interviews for various hiring teams • Coordinated and facilitated on-site and remote interviews across multiple time zones and locations while ensuring a positive candidate experience • Coordinated with and provided recruitment support to hiring teams which included managers, interviewers, and recruiters in order to meet to hiring goals • Problem-solved all interview scheduling, availability, and technical issues • Suggested and implemented process improvements for interview scheduling and candidate experience• Assisted with recruitment and technology events such as University career fairs and information sessions

Vancouver

• Managed the onboarding process through conducting orientations, executing workflows, and liaising with various departments• Ensured success of global onboarding project through creating how-to guides, assisting with troubleshooting, and eliminating errors in eLearning’s• Enhanced French and Spanish language skills through verifying translations for the intranet site and liaising with Quebec and Mexico offices• Acted as the HR point of contact for 15-20 interns each term• Improved ergonomic equipment ordering process by shortlisting and selecting the best-suited vendor and negotiating a discount• Supported management decision process by conducting data reports, writing summaries, and creating presentations

Port Moody, British Columbia

• Effectively resolved issues that arose during projects using strong communication and problem solving skills• Improved the payroll process by researching options and implementing an automated payroll system, which increased employee satisfaction• Enhanced vendor and client satisfaction by communicating updates, answering inquiries, and monitoring the project process for clients• Ensured consistent training and continued development of painters through onboarding, implementing performance reviews, and providing constructive feedback

• Connected members with volunteer opportunities within the Lower Mainland that provided them with impactful experiences. • Created the visual media for Philanthropy events and marketed them through various social media outlets such as Facebook and Twitter.• Provided support to the Philanthropy team in all stages of planning for the potluck and orientation.• Organized volunteer events in the community for members.

• Was involved in the mentorship program. Partnered with a mentor who is the Human Resources Manager at Holt Renfrew, Vancouver’s flagship location. • Selected for the organizing committee for the International Women’s Day conference for the role of Speaker Coordinator.

- Used the theme of the conference to recruit diverse and inspirational industry professionals to be keynote speakers, panelists and hosts who created an impact among attendees.- Maintained a strong line of communication with speakers and panelists throughout all stages of planning and followed up with meetings and email correspondence.- Provided support to all aspects of the event including marketing, exhibitor recruiting, and liaising with the high school attendees.

- In charge of creating the visual media for the two signature events: Desi Essence and Punjabi Night Live.

- Secured in-kind sponsorship for the event by contacting various organizations weekly. - Hosted two international teams by being their main point of contact and familiarizing them with Vancouver during the duration of their stay.

- Conducted analysis under the Senior Operations Manager in preparation for the quarterly store audit.- Collaborated with managers to audit and provide solutions for key problem areas bi-weekly and this resulted in the largest increase in the company’s audit score. - Ensured that the store was prepared for the seasonal sale by assisting multiple departments in administrative store tasks.

Bba, Human Resources, Management Information Systems

Activities and Societies: Young Women in Business, Punjabi Student Association, CaseIT

Education record

Activities and Societies: Yearbook editor, Grad Council, Volunteer Club, Leadership, Student Council.