Pung Brooks Email & Phone Number

Minneapolis, Mn, Us

Novato, Ca, Us

Seattle, Wa, Us

-Supported truck drivers and carriers in the middle mile transportation space. Led full design process from research and discovery to ideation, prototyping, and testing.-Redesigned the Relay Mobile app making it easier for truck drivers to execute loads reducing the need for support. Reduced design and engineering costs associated with developing and launching bespoke workflows to meet the increasingly complex challenges related to transportation.-Designed a smart support capability to help truck drivers resolve issues automatically.-Redesigned Amazon Relay Load Board to make booking loads easier and faster for carriers, decreasing number of searches per load booked.-Redesigned Amazon Post A Truck making it easier and faster for carriers to post orders with confidence.

Plano, Tx, Us

- Partnered with engineering and product leadership, providing strategic insights and guidance to shape new products for a cloud-based hospital communications platform.- Managed a team of designers owning the prioritization and backlog for key initiatives.- Created UX strategy of end-to-end SaaS tools to streamline hospital communications including, scheduling, reporting, messaging, and workflow.

Plano, Tx, Us

- Created UX strategy for initial MVP experience for SpokGo, an iOS and Android app for clinicians.- Facilitated field research with clinicians, workshops with cross-functional partners, and co-created sessions with stakeholders to help define MVP of SpokGo messaging, admin, workflow and alerting, and scheduling.

Cambridge, Ontario, Ca

-Led design initiatives that help real estate staff save time and effort when managing real estate transactions.- Designed an MVP for a responsive transaction management and document storage web app for real estate staff to manage deals. Interviewed users and stakeholders to discover key opportunities and designed a solution to help real estate staff finalize deals smoothly, reducing the number of delays and improving broker satisfaction. Worked iteratively with cross-functional partners with varying deliverables and fidelity to shape the product direction.

Eden Prairie, Mn, Us

-Designed a fully responsive real estate CRM tool to help real estate brokers and their agents market themselves, manage their listings, and follow up with leads, all while on the go. Collaborated with product owners and engineering leads to define MVP.- Created rapid functional prototypes using HTML, CSS, and jQuery to demonstrate functionality and gather feedback from stakeholders and users.

San Francisco, California, Us

Toronto, On, Ca