(1) Deputy Manager, Omnichannel Operations (Online Business: Jul 2014 – Mar 2017)• E-commerce Fulfillment Center Operations- B2C Order processing, QC, primary and secondary packaging, dispatches• Warehouse Operations - Stock receiving, put away, picking, inventory management.• Logistics Management- New LSP addition, increase reach, rate negotiation & agreement finalization, explore value added services, last mile delivery, reconciliation.• Returns Management- Pickup arrangement, exchange/refund processing, reverse stock movement to warehouse & vendors• Ship from Multi Locations- Manage order fulfillment from Stores (Brick & Mortar), vendors (Dropship), regional warehouses. • Part of team involved in requirement gathering, testing & implementation of SAP Hybris OMS (Order Management System) for E-Commerce operations(2) Sr. Assistant Manager, Supply Chain (Brick & Mortar: Sept 2011 – Jun 2014)• Logistics Management- New LSP addition, rate negotiation & agreement finalization, reconciliation, In-transit insurance• Reverse Logistics- Manage Store to Warehouse to Vendor movement through outsourced C & F at four major warehouses pan India, liquidation stock clearance