Punit Kumar Email & Phone Number

Canada

Calgary, Alberta, Canada

▪ Helping one of the biggest banks in the MENA region to implement & optimize Digital Customer Journeys▪ Providing insights through visual analytics and Power BI dashboards with an objective to grow the digital sales▪ Created Funnel of digital onboarding journey stages to investigate drop-off cases▪ Developing strategies to enhance customer digital experience with improvement in journey processes

Dubai, United Arab Emirates

AML Transactional Monitoring System – Threshold tuning using Data Science▪ Used K-Means clustering algorithm in SAS E-Miner to create segments for the bank’s customers for optimal threshold setting in the AML transaction monitoring system▪ Using statistical methods like quartiles and box plot, calculated thresholds for various AML Scenarios across customer segments▪ Performed threshold tuning exercise using ATL/BTL testing methodology Management of Projects▪ Managed SAS AML system upgrade with advanced features including Network Analysis & in-built Machine Learning Models▪ Managed implementation of customer Inherent Risk Score Calculator with dynamic rules based on various risk indicating factorsData Management, Reporting & Visual Analytics through Dashboards▪ Developed AML CFT Risk Model Dataset of RAK Bank for CBUAE on more than 600 data points from across all the bank functions▪ Created an integrated platform on QlikView to perform analysis on large volumes of customer transactional and risk datasets in an intuitive, quick, and user-friendly way by integrating different data types from various sources▪ Eliminated manual efforts for BAU reporting and unplanned inquiries by creating esthetically improved one-click reports through automation

Dubai, United Arab Emirates

Sales Management/Gamification▪ Managed delivery and implementation of web and mobile-based application which provides a platform to the bank for tracking sales activities and performance of agents while boosting the overall sales by using gamified solutions▪ Established and updated project plans, clearly communicated objectives to stakeholders and management team▪ Managed end to end implementation of various business requirements and changes from initiation till closure while touching all 13 knowledge areas of project managementCustomer Acquisition System (CAS)▪ Employed an Agile approach delivering the vast scope of the project in several sprints with shorter timelines▪ Spearheaded risk management for the project while managing various stakeholders

Dubai, United Arab Emirates

Projects- With a goal to improve and optimize Emirates NBD’s backend processes got involved in special projects- Developed and designed a Real-Time Dashboard in QlikView for Inbound Call Center helping management to take critical business decisions on real time- Created ‘Sales Funnel Dashboard’ for Outbound Call Center giving a stepwise performance analysis which helped management to identify bottlenecks in process- Developed and designed ‘Performance Analysis Dashboard’ for Collections department to improve the process in a smart way by defining efficiencies of each step and providing analytics opportunity at different cuts- Automated several manual reports in VBA and QlikView reducing almost 95% of manual efforts and time- Implemented Gamification in Outbound Call Center to engage agents and improve performanceCollections- Developed a code in SAS to allocate delinquent accounts to agents for collection- Designed an algorithm to distribute accounts at customer level with agents getting almost equal number of accounts and outstanding

Bengaluru Area, India

Car Price Optimization- The client, one of the largest automotive dealers in the U.S., wanted to optimize the gross margin of its dealerships while not compromising on the market share- Understanding the intricacies of the U.S. car market, drew critical business insights and implemented the same while pricing the new cars- Designed an optimization process using linear programming to generate various vehicle pricing scenarios- Developed and implemented price elasticity models for each vehicle type to accurately price vehicles based on demand or volume targets- Performed Conjoint Analysis by running linear regression models to shortlist key attributes driving discount provided on a vehicle by the dealer- Automated the whole pricing process, which helps the client to price the cars and react to the frequently changing market scenariosGaming Analytics- Helping one of the biggest video game publisher in the world to analyze its huge gaming data and give insights to improve the game- Developed a Churn-Model using logistic regression for one of the most famous video game so that the client can identify which players are more likely to churn so that he can selectively incentivize such players to make them stay- Built a model to catch cheaters in the game- Created tableau dashboards to present analysis in a better way

Iit Powai , Mumbai

Official Hindi Media Body, IIT Bombay- Lead a 2-tier organization of 35 members, responsible for conceptualization, publication and distribution of institute’s official Hindi newsletter and execution of electronic media events - Negotiated with institute authorities to secure 100% increase in funds for Aawaaz- Organized institute election panel debates

Bengaluru Area, India

MODELING AND SIMULATION- Developed a Simulink Model for the shock absorber system in landing gear of Light Combat Aircraft (L.C.A.) to optimize the absorption power and reduce the use of expensive and time consuming Drop Test technique

Micro Masters, Data Science

Courses completed are - Python for Data Science Probability and Statistics in Data Science using Python Machine Learning Fundamentals Big.

Master'S Degree, Aerospace, Aeronautical And Astronautical Engineering

Bachelor Of Technology (B.Tech.), Aerospace Engineering

Activities and Societies: Aawaaz, Abhyasika, Techfest

12