As a Product Manager-2 at Cogno AI, a fast-growing startup that was acquired by Exotel in 2023, I lead the product team in developing, implementing, and achieving goals for innovative solutions in the conversational AI space. I have extensive expertise across the entire product stack, including Chatbot, LiveChat, Cobrowsing, and Campaigns (WhatsApp, RCS), and I collaborate with clients, developers, and business teams to deliver impactful products that meet market needs and drive business growth.With more than three years of experience in product management, I have successfully launched features that significantly enhanced the product's value and generated additional revenue in response to dynamic market changes. I also played a key role in requirement gathering and developing proof of concepts for Generative AI, a cutting-edge technology that enables natural and engaging conversations. I hold a B.Tech degree in Information Technology from K. J. Somaiya Institute of Engineering and Information Technology, and I have completed multiple certifications in Customer Analytics, Financial Markets, and Marketing Analytics. I am a rapid and enthusiastic learner, a keen attention to detail, and an ability to adapt swiftly to evolving requirements, all while driving towards the achievement of business objectives. I thrive in fast-paced environments and am comfortable with ambiguity, and I am committed to delivering impactful solutions that propel business growth.