• Responded to customer inquiry calls, quickly assessing the customers’ needs and problems to deliver an ideal solution• Effectively used QuickBooks for all the accounting transactions which resulted in saving more time and reduced paperwork by 90%• Provided professional and friendly advice to a diverse clientele, promoting DF Architecture’s customer-oriented image• Professionally Handled customer complaints regarding billing, payments and project schedules

• Performed Car rental bookings for customers over the phone and in person which resulted in smooth operation at work• Greeted customers with smile and positivity which ensured that the customers have the best experience possible • Professionally dealt customer concerns with patience and resolved them in time• Created bi-weekly and monthly reports of business and sent it to higher management• Handled daily Cash transactions

• Maintained high knowledge about bank products and policies including comprehensive knowledge of online banking and bill pay• Maintained a balance in company policy and customer benefit in decision making• Efficiently demonstrated various loans, interest rate details and credit card plans to customers• Professionally Assisted customers with their safety deposit boxes