Punith Kumar K P Email & Phone Number

" Behind every successful person, there are multiple times of failed attempts" will be there. Experienced in customer service specialist with outstanding carrier history in Airline/aviation and hospitality industry. Skilled in Airlines operations,airports operations, airline management, departure functionalitys,Ticketing, Customer service, Flight controller in Departure control Systems such as Amadeus, SITA and SabreHolding 13+ years of experience in customer services, airport handling such as reservation, Check-in and flight management, flight controller and supervisor. Certified from Amadeus for ARD, CM and FM.My team and I played an integral part in multiple projects for clients like Amadeus, HUB international, in bringing about stability of the project during initial days from the poilt phase and all the way till we ensure BAU transition phase, currently I am leading the my team at client location (Amadeus Software Labs Ind).Also having 02.years of experience in IT Sevice Desk analyst at COVID19 pandamic time. assisting end user for hardware, software & applications issue such as active directory, remote desktop, Citrix, VPN/LAN, network issues, printer issues and etc.Experience on Microsoft application 0365,apps install, problem solving skills, Product specialist on Servicenow, Logmein, Citrix and samespace applications, Knowledge on ITIL framework.

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  University Of Mysore

  Business/Commerce, General