Punitha Ramachandran Email & Phone Number

Santa Ana, California, United States

Lead requirements for multiple projects within the Credit Union to improvise Member Experience, Fraud Frameworks, Card Services and Lending Services. Collaborate with key partners from multi-functional teams to define project scope, timeline and roadmap. Gather business requirements, understand the end-end business process flow, perform requirements and gap analysis to ensure the successful implementation of process improvements. Liaison between vendors and stakeholders to organize requirements, develop business cases, prioritize initiatives and create product roadmaps. Liaison between the stakeholders and technical consultants to review the use cases. Actively take part in UAT, project management activities and project rollouts.

Tulsa, Oklahoma, United States

Worked as a Business Data Analyst with AeroVison.io for a Financial Institution and a Legal Institution. Acted as a liaison between the customer and development team to gather business requirements, create business process reviews, perform data analysis and validate business reports (Tableau and Power BI). Performed Project Management activities, ensuring involvement and interacting directly with client teams, coordinating with team members to drive tasks to completion

Bengaluru Area, India

Lead the team through an end to end implementation of SAP Service system for an e-governance project. Played a vital role in gathering requirements, gap analysis, preparing design documents, development and validation. Single point of contact for both the technical and functional teams for Data Migration from the legacy system to SAP system.

Noida Area, India

Regular resolution of blockers in SAP marketing system to enable the team to move forward. Provide communication about team status and achievements to external stakeholders

Implemented SAP CRM and SD systems for various projects. Analyze blueprints and specifications to determine best methods to approach end user requirements. Was an integral part of the SAP Basis & Middleware team to monitor and fine tune system performance.