Principal at Plantek Consulting leading engagement of cross-functional associates and consultants responsible for initiation, design and delivery of Salesforce solutions for non-profits, public sector & commercial clients across healthcare, financial, education and energy industries.• Manage complex development projects on-time, on-budget, and to client specifications.• Identify and recommend Salesforce.com based solutions, integration points and related implementation architecture for business usage improvements, scalability and performance• Lead technical design sessions; architect and document technical solutions that are aligned with client business objectives.• Manage the technical delivery of custom development, integrations, and data migration elements of CRM implementations.• Develop custom solutions and interfaces leveraging the SFDC platform.• Ambassador of the CoE, change agent and champion of Salesforce to promote best practices that can transform and empower businesses using Salesforce.• Champion a continuous improvement process within salesforce platform to support the company in leading and managing change request and improvement initiatives that affect all aspects of operations.

Laureate Education, Inc., a global provider of high-quality, accredited, campus-based and online postsecondary education, embarked on a Business Technology transformation with a primary driver of providing a world-class Higher Ed experience. To support this vision, Laureate has selected best-in-class platforms, including Salesforce and Marketo, to build the full end-to-end customer (digital campus) experience to drive automation of processes and manage integrations to various business systems.• Comprehend business/IT drivers and work with stakeholders to arrive at the salesforce.com rollout strategy, be it migration, transformation or consolidation.• Collaborate with different product vendors/app groups while designing the interfaces with 3rd party services, backend systems and various monitoring/analytical tools • Manage development designs across multiple projects to meet project and customer required time lines.• Understand customer's business requirements and technical environment to architect the optimal solution. • Drive platform roadmap and adoption of product releases by engaging with business and IT leaders within in the organization and with salesforce and vendor product teams.• Provide consultative support, define technical solutions and evangelize functional and technical capabilities of the platform. Identify potential risks and impact on operations associated with new solutions• Facilitate and review the definition and implementation of standards, methodologies, and best practices that guide the design of technology solutions. • Develop and maintain best practices and standards supporting the platform and drive adoption.• Facilitate and Develop Innovative POCs/POTs (proof of concept/proof of technology) exercises to demonstrate feasibility in order to refine and also showcase new capabilities of the platform.

• Developed an application delivery platform for Power scheduling and ISO tools integration. Created user defined functionality as independent plug-ins and a decentralized portal containing many user specific applications along with custom data warehouse for all ISO data.• Participated in implementing SolArc’s flagship product, RightAngle used for coal trading. • Created an application for price Verification that supported efforts to compare internal deal prices against broker-supplied industry pricing data for risk management group.• Designed and developed data model, business logic for deal publisher windows service and request-reply component.• Spearheaded the analysis of steps involved in the project; presented findings and recommendations to upper management for project approval; and followed through with a work plan to meet the project goals.• Collaborated directly with business units to assess the technical impact of business requirements and to reach consensus on alternative solutions when necessary in an effort to maintain a consistent yet flexible architecture.

FiOS and several other projects were developed as part of the solutions provided to variety of internal clients of Verizon. The solutions range from simple web site to complex web and database applications using latest technologies. The solutions are catered to each client's unique needs while keeping the overall and long-term objectives of the company as the fundamental basis.• Acted as solutions-oriented technical lead with notable success directing a broad range of corporate IT initiatives while participating in planning, analysis and full life cycle development in direct support of business objectives.• Analyzed business processes and client needs; offered enterprise solutions by leveraging technology.• Delivered projects in manageable phases that demonstrate return on investment and enabled customers to take ownership.• Developed and presented solutions that promote efficiencies, assisted application owners in development of business requirements, developed application technical requirements, performed system analysis and design, developed unit and system test plans, scheduled programmer tasks, and assisted with problem resolution.

FACES is a Child Welfare Information System used to collect information about clients and providers. It is an automated tool for the District of Columbia Child and Family Services Agency (CFSA) to organize information to enhance its operations and service to families in the community. The project involved migration of the current system from powerbuilder to .NET. • Analyzed and contributed towards the design of 3-tier architecture.• Managed team of four developers while coordinating effectively with offshore team.• Developed infrastructure classes for the .NET transition.• Built a tool required for requirement gathering.

GPCMS (Global Product Complaint Management System) provides a single application for tracking product quality complaints on lots of Lilly drug products or devices on a global basis for trending and reporting to both internal and external sources. GPCMS is remedy-based application that is accessible via the remedy user tool.• Involved in Implementation, migration, custom development, and validation of Oracle-based Laboratory Information Management System (LIMS) using ADMIN LIMS. • Coordinated with System analyst and Network administrator to make the server and machines qualify through complete Installation qualification (IQ) and operational Qualification (OQ) procedures. • Performed Validation Testing on the application in accordance with 21 CFR Part 11.

The Relief Valve Analysis Software was developed on a 3-tier architecture presentation layer, Business layer, Data Access Layer and Database) using C#, VB.NET and ASP.NET technologies. This is an application that helps to analyze the relief conditions and do the Process Hazard Analysis within Petrochemical, Refining, chemical and plastic Industries for relief devices in Plant.• Performed database designing, developed packages, stored procedures, functions and database triggers using SQL Server 2000. Designed relational data models based on application system data requirements. Validated models with the application team. Developed Windows and Web-User Controls.• Contributed significantly towards designing Application’s architecture (3-tier), Integrating third party software, writing test plans, executing test cases and summarizing test results