Mark Punzalan Email & Phone Number

Kirkland, Wa

Remote Employee (Seattle, Wa Area)

Worked in the Infrastructure Delivery organizationTechnical lead and mentor for junior members on the Infrastructure Validation teamLead developer on a web app (UI and REST API) that continuously collects infrastructure monitoring data from across Salesforce data centers. It is used to ensure that the infrastructure we build is built correctly. The web app uses Spring (MVC, Websockets, JPA), Jetty, H2 Database in the back-end, and HTML5, Polymer, Bootstrap, AngularJS, jQuery, Websockets on the front-end.Developer on other various software used to build and validate infrastructure, including: a web app to enter data into an inventory and configuration database, a tool to validate network ACLs in our data centers, a service that runs tests to validate application configuration.Pioneered the use of Review Board for code reviews in the Infrastructure Delivery organization.

Seattle, Wa

Worked in the Kindle/Digital Content Tech and Ops organizationDesigned and implemented a test automation framework for end-to-end testing of a newly-developed service related to automated accounting. This was delivered in 1 month, just before production release. There was no prior automated end-to-end test coverage.Designed and implemented a data-driven automation framework for a new platform for royalty calculation and payments. The platform is largely configuration-driven, and the framework allows clients to define tests for the configuration (i.e., business rules) that they write.Test ownership for 2 major services (royalty calculation and payments, and automated accounting), both serving hundreds of thousands of transactions per day. Ownership was simultaneous for a period of 6 months and I was able to accomplish my tasks without major impact to my effectiveness. My responsibilities in this area include:- Coordination of cross-team testing efforts- Monitoring service performance and managing infrastructure needs- Defining the release process and release pipelines- Designing of test plans for intra-team and cross-team projects - Designing and developing test automation frameworks, tests, and scripts- Reviewing developer architecture, designs, and code changes- Verification and regression testing for bug fixes- Signing off on releases as QA owner- Debugging and analyzing service issuesCo-developed tool for automated enforcement of code coverage standards. This tool is used by hundreds of teams at Amazon to ensure that coverage standards are met on all code changes in any deployment or release before it proceeds.Other accomplishments:- Established guidelines for improving testing during the development process- Set up continuous build and testing system- Conducted load testing in preparation for peak traffic during holiday periods- Conducted reliability testing by introducing faults in the inter-related services

Redmond, Wa

Worked in the Windows Sustained Engineering (WinSE) teamImplemented testing for delivering Service Packs for Windows Vista, Windows 7, Windows Server 2008 and Server 2008 R2. The goal was to ensure the quality of the user experience. My responsibilities in this area include: - Designing a test plan with over 100 test cases - Designing and developing test automation - Ensuring the installation performance is within acceptable parameters - Analyzing post-release telemetry and other sources of data to identify sources of potential product improvement - Verification and regression testing for bug fixes - Coordination of manual testing efforts - Analyzing and debugging product bugs and test failuresTest ownership for various OS servicing technologies used in Windows Vista and later OSes. My responsibilities in this area include: - Verification testing and regression testing for bug fixes - Updating test automation over time - Analyzing and debugging product bugs and test failuresAwarded the Gold Star in 2011 for my work in performance testing for Windows 7 Service Pack 1. The Gold Star award is a rare type of recognition from the Vice President of Windows.

Developed Sharepoint solutions for a multi-national consumer goods corporation. The Sharepoint sites enhanced collaboration between our client and their suppliers.

Developed and taught an introductory programming course using C# and .NET, with ADO.NET topics. The course was the first introductory programming course in the university’s history to use C# and .NET.