Pooja Puri Email & Phone Number

Bengaluru, Karnataka, India

➤ Cultivated enduring trust with major clients, preventing competitive defection through deep relationships and consistent delivery of customized solutions aligned with their strategic goals.➤ Expanded client relationships by proactively suggesting solutions that precisely met evolving needs, enhancing satisfaction and fostering long-term loyalty.➤ Acted as a crucial intermediary between key clients and internal teams, promptly resolving issues and concerns to maintain high client satisfaction and retention.➤ Initiated and executed new sales strategies that significantly increased revenue, supported by detailed progress reports and forecasts shared with stakeholders.➤ Orchestrated strategic planning and execution of portfolio growth initiatives, including comprehensive assortment and launch planning, and the development and successful implementation of Joint Business Plans, driving substantial business expansion and market presence.

India

➤ Managing MT Key Accounts like DMart, Metro, Aditya Birla Retail Ltd, Grofers, Big Basket Max Hyper, Vishal Mega Mart, Kendriya Bhandar, UPEG, Spencer etc in North/ East India.➤ Led a team comprising 6 Executives, 1 Coordinator, and 20 Promoters/Merchandisers, Managed E-Commerce key accounts like Amazon, Flipkart, Swiggy, Shop Kirana, Gram Factory and 1 mg. Ensuring successful implementation of category and account-specific plans.➤ Spearheaded portfolio growth initiatives with a focus on assortment planning, launch execution, and Joint Business Plan development, resulting in enhanced market penetration and revenue growth.➤ Negotiated annual trade contracts with major Modern Trade, E-commerce chains, CPC, and CSD, optimizing marketing budgets and ensuring impactful marketing activities aligned with business objectives.

➤ Successfully managed and optimized sales operations across major ecommerce platforms such as Amazon, Flipkart, Grofers, and more, ensuring accurate product listings and regional growth alignment through regular audits and strategic business planning.➤ Spearheaded targeted paid advertising campaigns on Amazon, Flipkart, and Grofers in the North region, achieving maximum return on investment (ROI) and enhancing brand visibility and sales performance.➤ Led a high-performing Modern Trade team, ensuring effective management of key accounts including Future Retail Ltd, Reliance, Metro, Aditya Birla Retail Ltd in North India, and national oversight of Bharti Retail Ltd and TPG Wholesale, driving significant business growth and client satisfaction.➤ Developed and expanded the Oil & Ghee business segment in North India, overseeing budget management, promotional efficacy, customer relationship management, and comprehensive pre- and post-sales support, contributing to increased brand awareness and market share.

Master Of Business Administration (M.B.A.), Marketing, First

Activities and Societies: CSR and Community welfare

B.Sc.(Microbiology)