-Directing all operational aspects including distribution operations, customer service, human resources, administration, and sales for the branch.- Assessing local market conditions and identifying current and prospective sales opportunities for various Banking products and services including CASA, Cross Selling of TPP, and Insurance.- Developing forecasts, financial objectives, and business plans and steering the team to meet goals and metrics.- Meeting the targets assigned as per budgeting and forecasting did by the Senior Management.- Leading the team in sourcing Mortgage loans, checking eligibility, preparing proposals, query reverting, getting sanctioned, and sanctioning loans under Branch manager sanction powers.- Checking the loan appraisals prepared by the team for onward submission to the credit department and coordinating till sanctioning of the loan. - Monitoring post-sanctioning activities.- Reviewal of Loans post financial Analysis of the applicants.- Liaising with operations team for smooth audit and compliance process.- Bringing out the best of the branch’s personnel by providing training, coaching, development, and motivation.

-Developed and maintained strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives. -Managed assigned Government and Corporate Key accounts with portfolio worth Rs 15 Cr approx.; entrusted with the responsibility of Acquisition, Revenue Maximization, Maximize Realization, Retention & Revenue collection in Key Accounts. -Served as Single contact point for key customers and internal teams for Reliance Product & Services. -Lead multi-million Dollars complex sales processes and working with permanent and ad hoc teams to promote business and achieve goals for around 150 accounts Pan India. -Planned and presented reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.-Ensured the timely and successful delivery of our solutions according to customer needs and objectives and achieving 95% efficiency in customer satisfaction. -Conceptualized and implemented strategic partnership with third party vendors to strengthen the foundations for a winning proposal.-Demonstrated ability to communicate, present and influence key stakeholders at all levels of the organization, including executive and C-level to produce a contract with strong margins and profitability. -Ensured adherence to the payment collection / outstanding systems & procedures as per company policies. -Forecasted and tracked key account metrics (e.g. quarterly sales results and annual forecasts).-Lead customer life cycle management portfolio for high Value /Key Accounts. Delivering projects within SLA’s and achieving CSAT by managing project life cycle of large value customers.- Developing solutions and organising, planning, creating & delivering compelling proof of concept demonstrations