Purity Gitau Email & Phone Number

Nairobi County, Kenya

Nairobi County, Kenya

• Developed and executed eCommerce merchandising strategies that increased traffic and bookings, contributing to a 20% revenue growth YoY.• Led the evaluation and optimization of the hotel’s branded website, resulting in a 15% improvement in conversion rates.• Spearheaded the coordination of promotional campaigns across departments, ensuring accurate and efficient implementation.• Monitored content across online channels, ensuring consistency and compliance with brand standards.• Actively managed social media presence and implemented paid marketing strategies, increasing brand visibility and engagement by 25%.

Nairobi County, Kenya

• Managed partnerships with logistics providers and ensured operational efficiency, leading to a 10% reduction in costs.• Coordinated fulfillment operations and improved the accuracy of third-party logistics (3PL) services.• Collaborated with product and business teams to enhance partner integrations, improving system efficiency and customer satisfaction.• Developed a data-driven roadmap for improving pricing strategies, which increased partner satisfaction by 18%.

Nairobi, Kenya

• Drove 35% month-over-month business growth by developing and executing digital marketing and promotional strategies.• Collaborated with vendors to optimize product offerings and pricing strategies, leading to a 15% increase in customer retention.• Led the analysis of sales data and provided actionable insights to marketing teams, resulting in improved campaign targeting and effectiveness.• Managed a marketing budget and aligned promotional activities with the overall business strategy.

Nairobi, Kenya

• Created, edited, and uploaded content for the eCommerce website, ensuring a high level of accuracy and SEO optimization.• Assisted in managing multiple projects under tight deadlines, contributing to a 20% increase in site traffic

Nairobi, Kenya

• Assisted in the fulfillment of orders, ensuring compliance and accuracy with third-party logistics providers.• Supported customer service operations, handling inquiries and resolving issues efficiently

Nairobi, Kenya

1. Attained set targets.2. Working and managing a team.3. Customer service experience

Nairobi,Kenya

• Preparing and disseminating correspondence, memos and forms• Check frequently the levels of office supplies and place appropriate orders.• Make travel arrangements.• Route calls to specific people.• Answer inquiries about the company.• Coordinate mail flow in and out of the office.• Handle phone calls of people calling in sick.• Arrange appointments and schedule follow-up appointments.• Cash out people when necessary.• Recording daily expenses and prepare monthly reports / summaries,• Manage customer files and other records in the office.

Nairobi, Kenya

• Kitting of airtel sim cards, a maximum of 2500 a day.• I was able to meet and exceed targets.• I learnt how to socialize with colleagues at the work place.• I learnt how to increase my pace.• I learnt to work as part of a team and independently where necessary.

Nairobi, Kenya

• Became conversant with office management skills.• Acquired knowledge in office operations.• Well equipped with record keeping skills.• Ensured that there was growth and maintained confidentiality.• I interacted with customers occasionally.

Diploma In Business Management, Business Management

High School/Secondary Diplomas And Certificates

Activities and Societies: Drama Club , Christian Union