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• Maintained client relations throughout events to ensure all needs were met and sales goals were surpassed.• Assisted customers with the sales within limits of store regulations and policies.• Developed client base through product knowledge, attentive client focus, and prompt follow-up.• Merchandised sales to attract potential customers to reach sales goals.• Created marketing objectives against business unit priorities.• Implemented consumer research and market trends into actionable insights for sell-in and sell-thru communication strategies.• Worked with the Senior Manager for Sell-In and Strategy to shape the messaging and strategy of the business unit.• Worked closely with the sales department to develop and execute effective promotional programs.• Tracked and adjusted brand support spending to achieve budgeted levels.• Managed monthly product forecasting requirements to achieve fitting inventory targets.

FRONT OFFICE-Managed incoming correspondence, sorted and distributed mails to correct individuals or departments accurately and quickly to allow for quick responses, and reduced chances of lost or dropped contacts with consumers and clients.-Performed customer payment duties including providing receipts and change.-Kept bookkeeping accurate and up to date, printed reports and stocktaking.-Addressed all clerical needs of the company operations including filing and copying documents for directors.-Ensured delivery of confidential factory documents to the outside world.-Responsible for maintaining and restocking inventory and submitting purchase orders or new products,-Enhanced positive first impressions to every visitor by keeping reception area clean and organized.-Delivered information in response to telephone inquiries from clients.-Provided clerical services for directors and the supervisor, responded to messages, scanned documents as required and routed all business correspondence,-Screened visitors, updated logs and issued temporary passes as per protocol to ensure safety of the facility.-Created invoices for customers’ purchases and keyed in quotations in the Dealer Management System.-Welcomed guests personally every day to promote friendliness and improve customer satisfaction.INFORMATION TECHNOLOGY DEPARTMENT Computer maintenance.Internet configuration and maintenance.Preparing and setting of office stations.Delivered any other duties as allocated by my supervisor.SALES AND MARKETING DEPARTMENT Explaining to customers specifications of cars and motorcycles and the various offers available.Preparing a regular report on all weekly sales accomplished or the manager.Going out on for field marketing activities and giving required feedback.STORE KEEPING DEPARTMENTManaged Parts Issue, Tools Issue and Inventory ControlGoods reception and required inventory procedures, Consumable Issuance and monitoring re-order levels.