Customer Service - Corporate Lines
Mtn Insurance Agencies
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Purity M. Email & Phone Number
🔸Customer Service 🔸Client Relations 🔸Client Feedback Analysis
at
MTN Insurance Agencies
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
MTN Insurance Agencies
Role
🔸Customer Service 🔸Client Relations 🔸Client Feedback Analysis
Location
Kenya, Kenya, Kenya
Who is Purity M.? Overview
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Quick answer
Purity M. is listed as 🔸Customer Service 🔸Client Relations 🔸Client Feedback Analysis at MTN Insurance Agencies, based in Kenya, Kenya, Kenya. AeroLeads shows a matched LinkedIn profile for Purity M..
Purity M. previously worked as Customer Service - Corporate Lines at Mtn Insurance Agencies and 🔸Client Relations Specialist at Mtn Insurance Agencies. Purity M. holds Bachelor Of Commerce - Bcom, Business from Mount Kenya University - Mku.
Profile bio
About Purity M.
🔵 EXECUTIVE SUMMARYDynamic and results-oriented client relations professional with 16 years of experience delivering exceptional service and building lasting client relationships. Adept at identifying client needs and providing tailored solutions to drive business growth. Skilled in communication, problem-solving, and strategic planning to meet client needs and exceed expectations. Proven ability to drive client satisfaction, retention, and revenue growth through innovative solutions and personalized support. Instrumental in driving expansion in the client base with a client-centric approach, excelling in strategic upselling to increase contract values, and leveraging client feedback to bolster team efficiency and service quality. Passionate about fostering positive client experiences and driving business success through strong client partnerships.
Current workplace
Purity M.'s current company
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Mtn Insurance Agencies
2 roles
Purity M. work experience
A career timeline built from the work history available for this profile.
🔸Client Relations Specialist
Current
Mtn Insurance Agencies
- Conducts service review meetings within the portfolio to ensure satisfaction and retention, fostering feedback and making adjustments to enhance client loyalty.
- Handles client queries on a day-to-day basis to ensures timely resolution of issues, fostering trust and satisfaction in the client-business relationship.
- Tracks, measures, and reports on client satisfaction metrics to proactively identify areas for improvement and take necessary actions to enhance client experiences and strengthen long-term relationships.
- Negotiates client’s benefits and renewal terms to help sustain profitability and ensure the business’ long-term viability, thus contribute to the organization's financial health.
- Facilitates health camps for clients to enhance access to healthcare services, promoting their well-being and fostering a positive relationship with the organization.
- Acts as a liaison between clients and the organization to maintain seamless communication, fostering trust by providing a reliable point of contact and streamlining interactions.
May 2008 - Present
1 education record
Purity M. education
FAQ
Frequently asked questions about Purity M.
Quick answers generated from the profile data available on this page.
What company does Purity M. work for?
Purity M. works for MTN Insurance Agencies.
What is Purity M.'s role at MTN Insurance Agencies?
Purity M. is listed as 🔸Customer Service 🔸Client Relations 🔸Client Feedback Analysis at MTN Insurance Agencies.
Where is Purity M. based?
Purity M. is based in Kenya, Kenya, Kenya while working with MTN Insurance Agencies.
What companies has Purity M. worked for?
Purity M. has worked for Mtn Insurance Agencies.
How can I contact Purity M.?
You can use AeroLeads to view verified contact signals for Purity M. at MTN Insurance Agencies, including work email, phone, and LinkedIn data when available.
What schools did Purity M. attend?
Purity M. holds Bachelor Of Commerce - Bcom, Business from Mount Kenya University - Mku.
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