• Led an advanced AI development team with 22 published patents, developing products worth over US $10M with funding of US $3M.• Collaborated with governments on smart cities in more than 8 countries, with office presence in India, Saudi Arabia, and UAE.• Expertise in Stock Market, healthcare (genomics), AI Fitness, Telematics, and custom software solutions.

• Led technology partners in developing new products for OEMs at Bombay Softwares.• Managed cloud infrastructure for software development and solutions.• Spearheaded machine learning, AI, and computer vision projects for web and mobile app development.

• Oversaw a team of 85+ developers specializing in Cloud Migration, Mobile App development, and Software development at Elite Systems in Jeddah, Saudi Arabia.• Implemented innovative strategies to streamline operations and enhance project delivery efficiency.• Spearheaded successful projects resulting in increased client satisfaction and revenue growth.

• Developed a collaborative platform for students, faculty, and administration to enhance campus communication and build a complete college ecosystem.• Implemented easy-to-use technology solutions to facilitate seamless communication and connectivity within the campus community.

Worked with an Indian energy organization for Financial Accounting and Controlling. Achieved US $5.7M savings in the first year of the controlling plan.Responsibilities Include• Managing 11 member cross-functional team of Capgemini at a client location, vendors and client personnel located across the country in developing payable systems and processes to release account payable. • Presenting and interacting daily with program executives of client and Capgemini to report on project status and resolve priority issues in production.• Functioning as a key liaison to client executive team. Managing engagement scope and defining project change control processes.• Analyzing production and identifying major issues that can affect response and handling time at service call centers after launch of Telecom acquisition.• Hand selected by client as Workforce team member to identify integration gaps in process.• Developing and conducting training sessions remotely for clients across locations in new process.Achievements:• Received Top Performing Member award 2016• Letter of appreciation from Director, Finance (reporting to ministry of finance, government of India).

Worked in HRD as a Coordinator for Global Business Outsourcing.• Worked with cross-functional teams to develop business models• Collaborated with project team members on outsourcing requirements• Engaged in global search of new vendors and negotiations• Created and managed service level agreements for vendors• Functioned as a key liaison for account payable for the vendors

Client’s Description - Client is the utilities sector organization, which supplies consumers in all regions of Australia with Electricity, Gas and Water.Project Description - The project involves SAP IS-U application support. Application support involves break fixes of different priorities and enhancements. Role - Offshore SAP ISU-CS & CRM - Process CoordinatorDuties and responsibilities include: • Defining, analyzing and communicating key metrics and business trends for management teams.• Provide guidance to analysts in their creation of forecast, operational and statistical models.• Work with cross-functional teams to develop new business models and plans for the project.• Partner effectively with second level escalation teams to solve cases that need onshore team attention. • Collaborate with onshore specialists and project team members on new feature development.• Mapping B2B and B2C processes and cross functional pathways to improve the project performance.• Managing repository of all process related updates and changes in SOP’s for quality purpose.• Performing trend analysis of data and automation of reports• Receiving inbound and outbound queries and providing solution within SLA.• Providing SAP CRM functional support and coordinate with the technical team in resolving tickets.• Core team training, production preparation as per process requirement.• Reporting to client and all stakeholders.• Collaborate with MIS members in the development and organization of information systems• Problem analyzing and handling tickets of SAP IS-U CRM.• User acceptance testing.Achievements:• Top Support Team Member 2014• Hall of Fame for Best Process Coordinator June'14• Topaz Go Getter Aug'14• Top Performing Team award 2013• Nominated for Best Idea award 2013• Performance Linked Reward (PLR) Dec'13

Client’s Description - Client is the utilities sector organization, which supplies consumers in all regions of Australia with Electricity, Gas and Water.Project Description - The project involves SAP IS-U application support. Application support involves break fixes of different priorities and enhancements. Role - Offshore SAP ISU-CS & CRM - Team MemberDuties and responsibilities included processing on SAP IS-U:• Move In/Move Out Process• Disconnection/Reconnection Process• Data Environment Configuration• Property Closing• Front Office Process• Business Master Data• Technical Master Data• Intercompany Data Exchange (IDE)• Device Management (MM / PM component)• Billing and Invoicing• FI-CO

Direct clients: Adani group - headquarter, IIM Ahmedabad, IIT Gandhinagar, Rajasthan Hospitals, Alphaone MallResponsibilities Include • Drafting financial budget, streamlining the cash flow and designing target revenues for allocated sites• Team management, training and development activities for the employees• Maintained and updated all details of service agreements with clients • Collaborated with management in designing sales and marketing strategy for the company• Measured and developed service level targets against best in class benchmarks• Taking general audit of the allocated warehouses and designing purchase strategy of the company• Designed standards and guidelines for enhancement of ongoing projects and goals• Collated, analyzed and documented company’s quarterly and half yearly performance details.• Ascertained process bottlenecks and built new solutions accordingly• Analytical approach to challenges for enhancement organization capabilities