Purvaa Narang Email & Phone Number

Calgary, Alberta, Canada

• Monitored student classrooms and outdoor activities to promote student safety• Skilled at working independently and collaboratively in a team environment• Managed time efficiently to complete all tasks within the deadlines• Identified issues, analyzed information, and provided solutions to problems.• Assisted in setting up technology requirements like computers, projectors, or audio systems when needed for specific exams.

Calgary, Alberta, Canada

Edmonton, Alberta, Canada

• Organized a detailed record of customer profiles that aided in achieving a 30% increase in customer loyalty.• Managed smooth check-outs with polished charge explanations, payment collection, and statement preparation.• Recommended establishments, set up reservations, and coordinated transportation for guests.• Gave accurate and timely information to customers via chat, phone calls, and email, increasing conversion rates.• Handled cash transactions accurately while maintaining a balanced cash drawer.• Checked out departing guests efficiently while confirming final charges on their accounts.• Recaptured brand loyalty in difficult situations with excellent conflict resolution and problem-solving abilities.

Edmonton, Alberta, Canada

• Supervised day-to-day operations to meet performance, quality, and service expectations• Assisted with hiring, training, and evaluating new staff members.• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service• Worked closely with the manager to develop strategies for improving sales and customer satisfaction.

Burnaby, British Columbia, Canada

• Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff• Engaged with customers to build rapport and promote long-term loyalty for increased sales• Streamlined opening and closing procedures as an integral member of store staff• Managed customer needs and delegate tasks to employees for optimal coverage• Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service• Protected cash, inventory, and other assets' security strictly following company procedure.• Trained newly hired sales team in upselling techniques.

Burnaby, British Columbia, Canada

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.• Helped customers locate products and checked store system for merchandise at other sites.• Prepared merchandise for sales floor by pricing or tagging.• Rotated stock and restocked shelves to maintain product availability and store appearance.• Solved customer challenges by offering relevant products and services.• Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers.• Engaged in friendly conversation with customers to better uncover individual needs.• Managed efficient cash register operations.

Chandigarh, India

• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.• Input high volume of monthly invoices with consistent accuracy.• Maintained accurate and complete documentation to facilitate accounting and filing functions.• Managed accounts payable and receivables and payroll.• Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.• Coordinated with external auditors to resolve discrepancies.

Chandigarh, India

• Built and strengthened relationships with new and existing accounts to drive revenue growth.• Qualified leads-built relationships and executed sales strategies to drive new business.• Executed successful sales strategies to convert leads into customers.• Resolved issues promptly to drive satisfaction and enhance customer service.• Strengthened customer relationships with proactive and collaborative approach to managing needs.• Attended networking events to build relationships and identify sales opportunities.• Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.

Chandigarh, India

• Maintained clean and organized files by keeping accounts payable records up to date.• Maintained accurate and complete documentation to facilitate accounting and filing functions.• Used accounting software to prepare weekly and monthly financial reports.• Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.• Transferred data and documents to facilitate system migration and software updates.• Matched purchase orders with invoices and recorded necessary information.• Inspected account books and recorded transactions.

Postgraduate Degree, Accounting

Bachelor Of Commerce - Bcom, Accounting And Finance