Pushkar Joshi Email & Phone Number

Mumbai, Maharashtra, India

Heading the Retail Operations for West Region (Mumbai, Goa, Pune), ensure achievement of revenue targets and Growth of Business. Analyse possible risks and opportunities and act ahead of time to mitigate the same.Responsible for evaluating the performance of each restaurant in the region and implementing strategies to improve productivity, sales, and profitability by setting performance targets, conducting performance reviews, and providing training and support to the managers and staff.Owning the PnL to ensure costs are optimised and revenue is maximised to achieve desired profitability.A Key aspect of the role includes managing the Financials of the region, including Budgeting, Cost control, Revenue analysis to ensure the goals are met.Maintaining High level of Customer satisfaction across of stores of the region by driving customer feedback, addressing complaints and concerns and implementing initiatives to enhance overall experience.

Bengaluru, Karnataka, India

Bangalore Urban, Karnataka, India

Responsible for the smooth functioning of all services that define customer experience at the residences and to build and train the ground operations team who will be the face of Stanza in front of residents.Own the P&L for all residences of the cluster and drive overall profitability by keeping a strong control over day to day and fixed costs.Own NPS scores for the Cluster and run projects to drive customer experience.Hire Residence Captains and Property Managers, and train them to manage the overall operations of each residence.Build and grow best-in-class partner network across services, Monitor processes and improve service quality provided by different partners to ensure internal service level targets are met.Define the day-to-day responsibilities of the team, set up reporting structure and monitor metrics on a regular basis. Implement new tools created by the Technology team and drive usage.

Pune Area, India

Responsible for managing the end to end operations for box8 outlets, from its revenue to hiring and managing manpower to process complaince.Hire and manage the entire outlet team consisting of product makers, delivery fleet and managers.Train them to achieve optimum and effective outputs.Tracking and managing the team performance, leading them to ensure all the SOPs are being followed and business objectives are being met.Responsible for revenue growth through maintaining customer experience and via marketing activities.Control all service aspects from product quality, on-time delivery to resolving customer complaints.SOP complainceMaintain optimal level of inventory to ensure the product are being served rightProvide best service to customers, controlling various aspects of cost.

Tirupati Area, India

Working as Shift Incharge, Production with the primary responsibility of maintaining smooth manufacturing operations. Lead and guide a team of 50 plus members from various departments to maintain optimum OOE with minimum downtimes.

Currently working as the area supervisor for installation of Dieffenbacher continuous press. Also have a experience of operating the Dieffenbacher continuous press.

Aurangabad, Maharashtra, India

Understanding the Manufacturing process, process flow, plant layout and process bottlenecks involved.Document the process parameters and optimize the process in a way that it will reduce the process downtimes.Documented Standard operating procedures and performed timely process audits.

Bachelor’S Degree, Production Engineering

Activities and Societies: Production Engineering Students Association of MaharashtraGraduated from Shri Guru Gobind Singhji Institute.

High School