Pushkaraj Joshi Email & Phone Number

Pune /Nasik/Kolhapur/Satara/Aurangabad/Mumbai/Ahmednagar/Solapur

• Responsible for meet service targets & handle work load• Responsible for effectively managing and Supervising SF/Employee by planning and focusing Service targets• Responsible for network expansion for Service growth • Responsible for effectively managing and supervising SF, by planning and focusing targets• Responsible for meet service targets & handle work load• Monitor daily engineer Activity & performance ( conducting weekly Review Meet)• Responsible for effectively managing and Supervising Engineer, by planning and focusing Service targets• Handled AMC’s and identified avenues for augmenting revenue from the same• Process training and Technical Training to Service Engineer.• Spare reconciliation • Monitoring, mentoring & motivating the workforce for enhancing their operational efficiencies & productivity.• Proactive leader with refined business acumen and exemplary people skills. Facilitate a team approach to achieve organizational objectives, increase productivity and enhance employee morale. Giving delighted service to customer Maximum revenue generated through AMC Resolve Critical Technical issue

Pune

Role & Responsibility in DTH industry ( field service department)• Complete man management for leading a high performance team. This includes staffing, coaching, motivation and evaluation.• Implement Quality Improvement Initiatives• Meet norms for the complete unit such as 1. - Service targets 2. - Productivity: Installs per day, Zero Defects, Average time to Install, Improve Turnaround times 3.- Meet churn objectives amongst key customer segments 4 - Lower Overheads and servicing Costs 5 -100% Business Integrity 6- Monitoring & optimizing Call load • Distributor Selection & Development evaluation & improvement.• ISP selection, development, evaluation and improvement• Maintain relationships with dealers and distributors in the unit• Community relations and maintaining relationship with regulatory authorities• Develop and implement business promotion programs• Process training to staff / ISP/Distributor & engineers. • Extra works as per the process defined.• ISP/Distributors monitoring and Control as per the Baselines.• Daily review of the Sales/Service Activity Progress with the ISP/Distributor team• Explaining the Activity to ISP/Distributor team• Timely Work order Closure.• Inventory tracking • Documentation • Team Members evaluation.• Team Building, Motivation, Risk Assessment, Conflict Resolution• Company / Project policy implementation at location• Responsible for DTH field Service operation after sales Role & Responsibilities in Consumer Electronics• Handle Indoor Service• Responsible for meet service targets & handle work load• Monitor daily engineer Activity & performance ( conducting weekly Review Meet)•Responsible for effectively managing and Supervising Engineer, by planning and focusing Service targets•Handled AMC’s and identified avenues for augmenting revenue from the same •Process training and Technical trial.

Bachelor'S Degree, High School/Secondary Diplomas And Certificates

higher secondary SBP & graduation in SP college Pune

Bachelor'S Degree