13+ Years experience Quality Assurance Manager with a demonstrated history of working in the information technology and services industry. Hands-on experience in leadership, team management, conflict resolution, hiring QA members, training & and mentoring, performance review, automation framework designing, evaluation of automation platforms & and tools, mobile & and web automation using Appium & and Selenium respectively, process standardization, QA maturity assessments(for QA teams), REST API automation, and WebSocket automation.Technical skills -Programming languages - Java, C#Test automation tools - Selenium, Appium, QTPContinuous integration - Jenkins freestyle and pipeline jobs(used for running automated tests in pull request builder pipeline, daily scheduled jobs for running smoke tests, running regression tests). Also worked on creating Jenkins jobs using groovy scripts.Version control system - Git (remote repositories used - Github, Gitlab, Bitbucket, Stash)API testing - Postman, Java, C# & JMeterMicroservices testing - Pact (used pact framework for consumer-driven contract testing & have beginner level expertise)Manual testing - requirements gathering & analysis, test designing, test execution, bug reporting & tracking, system design analysis with development & architect team for bug preventionQA process - test plan & strategy, QA maturity analysis