Pushpamani B. Email & Phone Number

Hyderabad, Tg, In

Telangana, India

Spearheaded the end-to-end coordination of institutional clients data within the global distribution team for the APAC EMEA and NA regions.Mentored and onboarded new joinees, ensuring their effective integration and performance.Collaborated with onshore teams in HK and Taipei, prioritized and planned tasks effectively to meet client deadlines.Contributed to a significant improvement in report delivery by maintaining up-to-date client’s data and documentations, reducing errors and enhancing client satisfaction.Proactively investigated and prioritized customer issues Demonstrated agility by prioritizing and delivering ad hoc requests, aligning with onshore team and internal manager priorities.Successfully led the team and handled new transitions from different regions Produced daily status emails to keep stakeholders informed about ongoing developments and team achievements.

Bangalore Urban, Karnataka, India

● Working as Senior Associate in the Client Reporting Team from EMEA region.● Actively engaging with the new business team to ensure all the events are trackeddiligently and incorporated the changes to respective client reports.● Performing Quality Assurance checks on information received internally from othersupporting functions.● Conducting training for new joinees and juniors/peers in the team to carry out theirduties competently and effectively.● Ensuring SOP (Standard Operating Procedures) are up to date and in-line with changerequests from RM (Relationship Manager) and controls as per company policy.● Providing timely response to Client/RM/Consultants/auditors queries.● Working closely with stakeholders across State Street locations through the variousstages of transitions, and on-boarding the work in Bangalore seamlessly as per thetransition plan.● Creating sample reports for platinum client presentations and market material for RMs.● Leveraging technology to automate custom client reports.

Master Of Business Administration - Mba, Finance, General

Bachelor Of Commerce - Bcom, Banking And Financial Support Services, Distinction