 Written & executed test cases in Zephyr, promptly identifying defects and documenting them in Jira. Collaborated closely with development team to ensure timely resolution of issues. Committed to upholding exceptional product/service standards by testing and quality assurance methodologies. Proficient in crafting and executing thorough test cases, adept, identifying and documenting defects to guarantee product reliability. Preformed in all phases of black box testing techniques such as functional, integration, system, regression, and sanity testing on over 75+ Unilever sites, including mobile platforms such as iOS and Android, in addition to web, to ensure seamless cross-browser and cross-platform compatibility. Focused on delivering flawless products through meticulous testing and continuous improvement initiatives. Skilled in conducting end-to-end testing process to ensure seamless integration and functionality across all components of the software system. Demonstrated a track record of positively impacting organizational efficiency and customer satisfaction through quality assurance practice and attention to detail.