A progressive thinker with more than 25 years of experience as a business leader in service and Manufacturing Industry. In various roles across organizations & geographies I have focused on scaling up the business from ground, improving customer experience, customer retention, reducing churn, developing business strategies driven by product innovation, and executing go-to-market plans. My expertise includes managing large-scale customer acquisition, customer lifecycle management, driving revenue growth, lead AOP deliverables, effective customer communication and business analytics.Qualification: Post Graduate Diploma in Digital Business Strategy | Management Course from IIM Bangalore | B Tech
Listed skills include Vas, Customer Lifecycle Management, Telecommunications, Team Management, and 18 others.