Pushpender Kaushik Email and Phone Number

Key Functionalities: Pre Sales product Demonstration activities, Training sessions, Digital Signage, Project planning, System Analysis, Team Leading, Business communications and more.• Frequently update the internal teams of the new features that the digital solution can deliver.• Proactively works with the digital signage vendors to have an improved and modified solution.• Accompany Sales Team(PAN India) and Meet customers to understand end-user requirements and come out with a solution proposals.• Meet with third party vendors to establish new business with them.• Review inquires, requirements, etc. from customers and together with the technical team design and propose suitable solutions.• Technical presentations and clarifications for clients and prospects• Provide product training to customers and partners• Responsible for all pre-sales activities including RFP/RFI response, conceptualize solutions.• Designing Bill of Material , proposal preparation, approach document preparation, service mapping.• Online Tender Bidding/participation,Tender Management.• Managing client visits, ensuring customer/prospect visit objectives are met.Complete Product Knowledge:1. Samsung2. LG3. PHILIPS4. BenQ5. Hitachi6. Olivetti7. Hyundai8. Aten9. Kramer10. Crestron

Provide Product Demonstration & Training.Take care of PHILIPS, HYUNDAI Display Installations- National level Channel Partner/Sales Team Training.Pre Sales Support to Entire Sales Team- National Level.After Sales Support/ Service/Escalation- National Level.Responsible for all pre-sales activities including RFP/RFI response, conceptualize solutions.Designing Bill of Material , proposal preparation, approach document preparation, service mapping.Managing client visits, ensuring customer / prospect visit objectives are met.Tender Specking for Professional Displays/Interactive Displays, Projectors & Digital Signage.Alliance with all major AV/SI across India.Solely responsible for BIS Certification for Entire HYUNDAI Indoor & Outdoor Signage Displays in INDIA.Conduct Product Road shows/New Product Launch/Dealer Meets.Participate and technically executedExhibitions like AV EXPO 2015, INFOCOMM 2014 & 2015 successfully. Manage All India customer/clients Escalations,Conduct training programs for Channel Partner, System Integrator & Dealers. Complete Product Knowledge:- 1. HYUNDAI Digital Signage Displays2. PHILIPS Professional Displays,3.DIGITIAL SIGNAGE: Wall Flower, ONELAN 4.PROJECTORS: INFOCUS & HITACHI.5. ATEN Professional AV Products

• To provide technical training to Dealer engineers on Sharp products.• Imparting technology training on products and enhancing troubleshooting skills of the engineers.• Responsible for total customer satisfaction on product performance and to handle customers for their technical queries and to provide them correct feedback on technical solution.• Ensuring timely resolution of technical problems.• Giving remote support for sharp’s digital signage.• Monitoring Product performance on field.• Product up gradation on field.• Identification of potential new upcoming A/V projects • Increased customer retention through constant interaction and speedy problem resolution.• Handled critical customer solutions in major accounts- including technical and non-technical situations.• handle the process of providing demo + training to clients, thereby strengthening the relationships with clients.• Give demonstration and presentation for various Industrial Display Panels(IDP) products and close the deal as well.