Admin Officer
CurrentAnswer high volume of telephone calls for the London Breast Screening centre and take appropriate messages, give basic advice or refer queries to clinical services as appropriate.Manage the website bookings for each London breast screening unit and book accordingly into appropriate time slot.Manage the email booking system for each London breast screening Unit, respond back to clients in aprofessional manner, and refer complaints to the appropriate managers in a timely manner.Manage live chat interactive platform, respond back to clients in a professional manner, and refercomplaints to the appropriate managers in a timely manner.Liaising with other breast screening units to transfer ceased documentation in the event of a client moving to another area.Sending out GP reports, registration changes to the appropriate GP on a daily basis.Outsourcing and auditing of client letters to external company in a timely manner.