Puskar Rayamajhi Email and Phone Number
As an IT Support Technician at leveloneit, a leading IT service provider in Australia, I provide client support and technical issue resolution via email, phone, and web. I graduated with a bachelor's degree from the Australian Institute of Higher Education in 2021, where I gained a solid foundation in IT concepts and skills.In my current role, I manage and coordinate tickets through various ticketing systems, perform Windows OS installation, upgrade, and deployment work in virtual machines, and carry out computer configuration, installation, assembly, disassembly, and upgrade. I also perform and monitor backups for PC and Windows Server, and troubleshoot remotely using different tools. I have developed proficiency in using smartphones, Microsoft Office, and Microsoft Excel, as well as other IT tools and software. I enjoy working with my team and learning from their feedback and guidance. I am always eager to improve my skills and knowledge and take on new challenges. I believe that I can bring diverse perspectives and experiences to any IT team and contribute to their success and growth.
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It Support TechnicianLeveloneit Jun 2022 - PresentSydney, New South Wales, Australia• Providing client support and technical issue resolution via email, phone, web• Managing and coordinating tickets through Ticketing systems like OS, Jira, and Service Now system• Tracking of all IT service requests and escalating to higher levels when necessary• Carrying out Windows OS installation, upgrade, and deployment work in Virtual machine• Carrying out computer configuration, installation, assembly, disassembly, and upgrade• Performing and monitoring backups for PC… Show more • Providing client support and technical issue resolution via email, phone, web• Managing and coordinating tickets through Ticketing systems like OS, Jira, and Service Now system• Tracking of all IT service requests and escalating to higher levels when necessary• Carrying out Windows OS installation, upgrade, and deployment work in Virtual machine• Carrying out computer configuration, installation, assembly, disassembly, and upgrade• Performing and monitoring backups for PC and Windows Server using various backup tools like IDrive, Hornet Security• Performing troubleshooting remotely using remote connection tools like Team Viewer, any desk, and other remote desktop connection tools • User management on Office 365 and utilizing Microsoft Applications like Outlook, Excel, PowerPoint, OneDrive, SharePoint• Installing Active Directory and performing administration tasks like User Management, User Authentication and Authorization, Organizational Structure, Domain Controller and Group Policy Management• Installing virtual machine, storage, database, and networking on Microsoft Azure Show less
Puskar Rayamajhi Education Details
Frequently Asked Questions about Puskar Rayamajhi
What company does Puskar Rayamajhi work for?
Puskar Rayamajhi works for Leveloneit
What is Puskar Rayamajhi's role at the current company?
Puskar Rayamajhi's current role is IT Support Technician @ leveloneit | Providing Efficient Client Support.
What schools did Puskar Rayamajhi attend?
Puskar Rayamajhi attended Australian Institute Of Higher Education.
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Puskar Rayamajhi
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