o Steered project management activities such as working with business teams for requirement gathering, analysis, solution designs, defect management including assignment, tracking and resolution.o Drive, track and report project continuity plans, risks and compliance deliverables, approval matrices and delivery accomplishments to senior leadership and steering committee.o Facilitate workshops and working group calls to establish time-boxed approach for requirements, changes and remediation of blockers.o Owning the digital transformation piece of work, collaborate with business and IT stakeholders to develop the mobile app, online banking platform and public website.o Driven end to end demise of an existing product proposition from the UK market.o Collaborate with various teams including business, risk and compliance, CRM, marketing to ensure proper changes are made to the procedures and SOPs with approvals in place.o Managed multiple operational initiatives to enable smooth customer migration from old product to new product in accordance with UKs regulatory requirements.Additional responsibilities for Ernst & Youngo End-to-End Project and People management including Resource planning, Account level P&L, Revenue etc. o Involved in organization-level leadership/Management decision-making processes and forums.o Methodology development, scoping, effort/time estimation and costing.o Working on a new proposal and RFP (Solution design to engagement framework).o Motivating, mentoring, and steering strategic direction for the team.

o Working with development team to analyze and resolve defects while evaluating business processes, anticipating requirements, uncovering areas for improvement, removing impediments, developing and implementing solutionso Liaise between Business and Technical personnel to ensure a mutual understanding of process and application o Facilitate Scrum events (Sprint Planning, Daily Stand-up, Sprint review, Sprint retrospective) by keeping the environment positive, productive and time-boxedo Identifying and resolving any process issues, seeking input from the Business Analysis Manager/Business Architect/Product Owner wherever necessaryo Automation of trade break/offset monitoring tool to drive uniform solution and automated reconciliation for all in scope accountso Successfully managed migration of various trade settlement reconciliation files and dashboard for APAC, AMER and EMEA regionso Improving the firm’s ability to detect unauthorized trading by integrating and enriching via accumulation/aggregation of data in the data-lake

o Lead multiple teams to drive business transformation and process re-engineering projects for secured and unsecured loans through traditional waterfall and agile methodologyo Research internal customer requirements by gathering relevant information, ensuring all available avenues and sources of information are investigatedo Facilitate writing of Business Requirement Document, Understanding Document, User Acceptance and Test Cases while ensuring right level of involvement from business stakeholders, product owner, external/internal technology team and cross-functional teamso Ensuring continuous interaction with the stakeholder and senior management to make sure that areas of concerns can be worked upon for improved service levels o Designed innovative technology solutions to improve the process efficiency of secured loans by 44% while adhering to risk/credit policies and operational guidelineso Successfully worked upon establishing E2E loan life cycle platform with innovative and logical integration of front-office, middle-office and back-office processeso Developed innovative solutions to enhance the collateral management, portfolio management, risk mitigation, customer experience and other banking processeso Created data enriched dashboards and reconciliation structure to support business users

PROJECT UNDERTAKEN: “Product Definition and Execution of a new mobile marketing framework.”LITERATURE: To study various products and services offered by the company. Understand the opportunities available in the field of mobile marketing. Developed a framework that can be used for marketing and related activities on a mobile phone.

o Generating sales, Identifying selling opportunities through customer preference analysis o Effectively perform call quality analysis and provide training o Analyzing the impact of proposed solutions and timely delivering