• Responsible for total account management function, including increasing sales and securing renewals, serving as the central point of contact• Strategic account development, establishing and building up contacts, identifying and developing opportunities at assigned large accounts• Manages contracting, pricing and tendering processes in the assigned accounts• Establish new department at branches and size up team strength in Gujarat. • Leading, developing and motivating diverse teams to achieve results.• Ensuring safety methods, practices and programs are implemented and maintained.• Ensuring that freight is moved safely and in timely manner utilizing appropriate equipment and tools. • Responsible for expanding and retaining the client while ensuring ongoing excellent customer service• Support the sales process to bring in new accounts, including scoping, pricing and negotiations• Insures that reports and correspondence are submitted on a timely basis including managing pricing notification to customers• Developing and delivering product presentations, pricing proposals and tender submissions• Maximize profitability through providing tailor made logistics solutions and efficient service.• Analyze management and financial reports, budgets, expense reports and forecasts for department.

• Establish new office and size up team strength in South Gujarat at Hazira and Baroda. • Identify business potential and promote company’s product and penetrate in South Gujarat & West Rajasthan Market. • Ensuring safety methods, practices and programs are implemented and maintained.• Ensuring that freight is moved safely and in timely manner utilizing appropriate equipment and tools. • Maximize profitability through providing tailor made logistics solutions and efficient service.• Ensure customer contract requirements are understood and utilized to meet business expectations.• Monitor KPIs and ensure accurate record keeping of all operational documents. • Analyse management and financial reports, budgets, expense reports and forecasts for department. • Monitor for Branches operation activities and report monthly MIS to Managing Directors.• Supervising training and certifying new employees on all performance standards.• Conducting annual performance reviews for all staff within department.• Liaising with Ports and CFS Authority for smooth operation. Maintaining good contacts with Exporters, Importers, Freight Forwarders and Custom Brokers.• Negotiating with the feeder operators and shipping lines and filling contract rates.• Leading, developing and motivating large & diverse teams to achieve results.

• Lead Marketing & Sales and process management activities for New Jersey region. • Manage Key accounts and develops more business from Key accounts along with developing Branches in Gujarat region and looking profitability of business.Optimal profitability achieves through equally contributing to entire product port portfolio wise Bulk liquid transportation in Flexi and ISO Tanks, Freight Forwarding, Consolidation, Special Equipment, CIS Service & Air Freight Service.• Maximize profitability through efficient customer service, effective and prompt communications, timely reviews rates and identify potential markets.• Ensure customer contract requirements are understood and utilized to meet business expectations.• Resolve critical or escalated issues affecting the customer, staff, or senior management.• Monitor KPIs and ensure accurate record keeping of all operational documents. • Plan, prepare and analyse volume forecasts and compile management reports.• Liaise and develop relationship with Ports, CFS, Custom Brokers, Trucking companies for smooth execution. • Simplify complex processes to achieve high-level operational efficiencies.• Handling Dangerous & Non Dangerous Chemicals, Project cargo, Pharma & Perishable cargo.• Negotiating with the ocean freight with shipping lines and filling contract rates.

• Lead Marketing & Sales, Operations and process management activities for Central & South Gujarat office as individual profit centre. • Manage Key accounts and develops more business from Key accounts along with developing Branches in Gujarat region and looking profitability of business.• Maximize profitability through efficient customer service, effective and prompt communications, timely reviews rates and identify potential markets.• Optimal profitability achieves through equally contributing to entire product port portfolio wise Liner Agency, Freight Forwarding, Consolidation, Special Equipment, Reefer Service, CIS Service & Bulk liquid transportation in Flexi and ISO Tanks.• Ensure customer contract requirements are understood and utilized to meet business expectations.• Resolve critical or escalated issues affecting the customer, staff, or senior management.• Monitor KPIs and ensure accurate record keeping of all operational documents. • Plan, prepare and analyse volume forecasts, revenue and expense reports and compile management and finance reports.• Working closely with Principals and Overseas associates to identify business opportunities and to fortify our brand globally.• Conduct annual performance reviews for all staff within department.• Liaise and develop relationship with Ports and ICD/CFS Authority for smooth execution. • Simplify complex processes to achieve high-level operational efficiencies.• Handling Dangerous Goods, Project cargo, Pharma & Perishable cargo.• Negotiating with the ocean freight with shipping lines and filling contract rates.• Creating and sizing up the team strength from 6 to 16 and significantly increased the Market presence.

• Based on company’s product mix, identified and develop new customers thru business visits.• Undertook necessary step for fulfilling the needs of customer to their entire satisfaction and promoted products of company.• Developed business for Europe & USA freight forwarding, LCL consolidation and custom clearance. • Achieved/exceed profit targets through sales and efficient customer service.• Closely worked with global agents on leads to generate nomination and executed smoothly. Timely response to agents and customers has ensured repeated nominations of same customer.• Develops relationships with key carriers for sourcing competitive freight quotes and timely loadings.• Prepares and manage freight quotations and tender proposals. • Manage team to ensure streamlined service to customers and global partners.

• Handled the sales & marketing and administration and handled branch as individual profit centre.• Identified & developed new clients/business contacts through business visits. • Developed Business of Liner trade for Yang Ming Line & KMTC Line. Generated business for Yang Ming services to North Continent Ports, U.K, Scandinavia, East Mediterranean, West Mediterranean, USWC, West Asia Gulf and South East Asia.• Developed Reefer service from Ahmedabad and its surrounding to USA base ports of East and West Coast.• Promoted KMTC Line presence in Ahmedabad and Central/South Gujarat region. • Coordinate and negotiate rates with overseas principals and undertook necessary step to fulfil and exceed monthly sales target.• Prepare volume forecasts, revenue and compile management reports.

• Handled on Sales & Marketing of Samudera Shipping Line Ltd and freight forwarding and performed administration. • Developed Business of Liner trade for Samudera Shipping Line Ltd., operating in South East Asia, China, Gulf, West Africa and Indian Sub-Continent.• Co-ordinating with Custom Clearing Agents / Freight Forwarders / Exporters / Importers regularly depending on the scope of work.• To followup and report disputes resulting from the operation of the vessels, including claims Relating to off-hires, demurrage, delays, etc.. and seek advice, whenever necessary.• Conducted signing of Bills of Lading and took the necessary step for fulfilling the needs of customer to their entire satisfaction and promoted various product of company. • Interact with member companies and keep track of industry movements. • Prepare volume forecasts, revenue and compile management reports.• Review and ensure Bills of Lading are correctly drafted prior to it being released.• Ensured repeated business from current clients to actively grow existing accounts.

• Handled liner export and import documentation and took necessary step for sales coordination.• Signed Bills of Lading and handled manifestation & inventory control.• Efficiently met the procedures of Ports.• Acquired knowledge of Non Dangerous and Dangerous cargo packaging and labelling. • Mange freight filing and approvals of principals. Handle quotes and proposals.• Develops relationships with Customers, principals and overseas agents.• Work efficiently with fellow colleagues as team player and uses resources effectively.

• Assemble and verify exports and imports custom clearance documents.• Coordinate with ICD/CFS/Air operations team and take necessary clearance to meet procedure. • Communicate daily with customer to provide support in aligning their requirements. • Perform other duties to ensure streamlined service to customers.• Coordinate with shipping lines and negotiate freight for export and import shipments (FCL, LCL, OOG).• Audit freight bills per contract rates or spot quotes.