Puthal Thapo work email
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Puthal Thapo personal email
Entrepreneur at heart and passionate about client satisfaction having years of experience in Client Success and Account Management.
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Team Lead - Support OperationsRoofrCanada -
Sr. Customer Success ManagerRoofr May 2021 - PresentToronto, Ontario, Canada- Manage churns-Upsell packages to existing clients -Being the point of contact for the clients and making sure that their needs are addressed
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FounderPkace Solutions Sep 2018 - PresentBangalore Urban, Karnataka, India -
Client Success/Account ManagerWebinterpret Feb 2019 - May 2021Toronto, Canada Area- Manage and advise a pool of eBay VIP sellers with a total GMV of 1.2 Million USD monthly - On-board and train clients on how to use the platform and handle churns and win back clients -
Customer Success ManagerAvesdo Aug 2017 - Feb 2019Toronto, Canada Area- Onboarding and Training Clients through webinars or in person on how to use the software -
Technical Account Management Associate/Fba SpecialistAmazon Sep 2012 - Feb 2015- Assisted sellers in managing their accounts, resolving issues regarding product listing, inventory storage, and financial transactions- Responsible for regular team briefings for updated process and team reports - Supported the team with process related queries- Updated three operation procedures which proved to enhance overall sales performance- Regulated sellers inbound shipping process resulting in a reduction of missing units resulting in considerable cost… Show more - Assisted sellers in managing their accounts, resolving issues regarding product listing, inventory storage, and financial transactions- Responsible for regular team briefings for updated process and team reports - Supported the team with process related queries- Updated three operation procedures which proved to enhance overall sales performance- Regulated sellers inbound shipping process resulting in a reduction of missing units resulting in considerable cost savings to merchants and Amazon Show less
Puthal Thapo Skills
Puthal Thapo Education Details
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Entrepreneurship/Entrepreneurial Studies -
Business, Management, Marketing
Frequently Asked Questions about Puthal Thapo
What company does Puthal Thapo work for?
Puthal Thapo works for Roofr
What is Puthal Thapo's role at the current company?
Puthal Thapo's current role is Team Lead - Support Operations.
What is Puthal Thapo's email address?
Puthal Thapo's email address is pu****@****ofr.com
What schools did Puthal Thapo attend?
Puthal Thapo attended University Of New Brunswick, Pes University.
What skills is Puthal Thapo known for?
Puthal Thapo has skills like Customer Service, Leadership, Marketing, Customer Satisfaction, Research, Management, Customer Relationship Management, Sales And Marketing, E Commerce, Customer Experience, Project Management, Public Speaking.
Who are Puthal Thapo's colleagues?
Puthal Thapo's colleagues are Chris Boutin, Anna Mccord, Vivian Liou, Meredith Rear, Snake Jake, Kyryl Stronko, Marianna Marchioro.
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Puthal Thapo
Greater Toronto Area, Canada
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