Shanjeevan Puvaneswaran Email & Phone Number

Bristol, England, United Kingdom

Sri Lanka

•Supervising the Content Quality Control team of 10+ colleagues. •Managing and monitoring team performance and take responsibility for developing, coaching, managing and motivating team members.•Ensuring the accuracy, quality, and timeliness of the team's goals and objectives. •Leading the team to continuously drive the improvement on content quality and efficiency. •Assigning and delegating work to staff and providing appropriate training. •Leading the team to provide… Show more •Supervising the Content Quality Control team of 10+ colleagues. •Managing and monitoring team performance and take responsibility for developing, coaching, managing and motivating team members.•Ensuring the accuracy, quality, and timeliness of the team's goals and objectives. •Leading the team to continuously drive the improvement on content quality and efficiency. •Assigning and delegating work to staff and providing appropriate training. •Leading the team to provide analysis and suggestions for process and content improvements as part of the daily role or through participation in project as teams. •Working and supporting with other teams internal & overseas operation to ensure the data can be delivered on time and with the expected data quality. •Taking a proactive approach to identifying and resolve problems and initiate escalation of more complex issues to the appropriate groups to ensure the content is delivered to production schedules.•Identifying and implementing process improvement, content and product enhancement opportunities as part of daily role or through participation in project teams Show less

Sri Lanka

•Systematically organizing, quality checking and managing digital contents (images, videos) for multiple brands or sellers within tight deadline that goes on website.•Writing technical content of different products according to provided guidelines with high quality & enhancing and updating existing product content on both brands and key accounts.•Coordinate with brands and key account managers to ensure product content is accurate, correctly nested and properly distributed.•Initiate… Show more •Systematically organizing, quality checking and managing digital contents (images, videos) for multiple brands or sellers within tight deadline that goes on website.•Writing technical content of different products according to provided guidelines with high quality & enhancing and updating existing product content on both brands and key accounts.•Coordinate with brands and key account managers to ensure product content is accurate, correctly nested and properly distributed.•Initiate or follow centralized products templates on bi-category level in order to improve conversion rate and CTR•Work along with outsource team, traffic ops, photography, category managers and many other stakeholders to complete tasks. Show less

France

•Analyzing digital project requirements and preparing budgets and schedules.•Developing detailed designs, plans, and monitoring progress as well as writing up reports.•Liaising with relevant teams, clients, and managers for the duration of the project•Conducting research on market trends and how to use social media for advertising.•Establishing good relationships with clients and other professionals.•Using content management systems and project management… Show more •Analyzing digital project requirements and preparing budgets and schedules.•Developing detailed designs, plans, and monitoring progress as well as writing up reports.•Liaising with relevant teams, clients, and managers for the duration of the project•Conducting research on market trends and how to use social media for advertising.•Establishing good relationships with clients and other professionals.•Using content management systems and project management software.•Aligning digital marketing strategies with overall business goals.•Managing and improving all social media accounts.•Keeping abreast of all developments in digital marketing. Show less

Colombo, Western, Sri Lanka

• Execute moderate to complex Photoshop retouching.• Analyze image content, determine any needed enhancement Perform color correction, color balance, adjust contrast, exposures, cosmetic retouching and build image composites for final use.• Scale and size images for multiple uses.• Ensure image quality control before uploading.• Create, execute and revise layouts for assorted digital jobs.• Maintain proper file naming and image protocol for upload and… Show more • Execute moderate to complex Photoshop retouching.• Analyze image content, determine any needed enhancement Perform color correction, color balance, adjust contrast, exposures, cosmetic retouching and build image composites for final use.• Scale and size images for multiple uses.• Ensure image quality control before uploading.• Create, execute and revise layouts for assorted digital jobs.• Maintain proper file naming and image protocol for upload and archiving.• Ensure tight deadlines are met. Show less

Colombo. Sri Lanka

• Determines requirements by communicating with the customers. • Answers inquiries by clarifying desired information; researching, locating, and providing information.• Resolving problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. • Fulfilling requests by clarifying desired information; completing transactions; forwarding requests. • Selling additional services by… Show more • Determines requirements by communicating with the customers. • Answers inquiries by clarifying desired information; researching, locating, and providing information.• Resolving problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. • Fulfilling requests by clarifying desired information; completing transactions; forwarding requests. • Selling additional services by recognizing opportunities to up-sell accounts; explaining new features. • Maintaining call center database by entering information. Show less

Colombo, Sri Lanka

• Studying insurance proposals. • Gathering and assessing background information in order to effectively assess the risk involved.• Calculating possible risk and deciding how much individuals should pay for insurance (the premium).• Deciding whether the risk should be shared with a reinsurer. • Computing results for appropriate premiums using actuarial information, other statistics and own judgment. • Liaising with specialists, such as surveyors or doctors, for risk… Show more • Studying insurance proposals. • Gathering and assessing background information in order to effectively assess the risk involved.• Calculating possible risk and deciding how much individuals should pay for insurance (the premium).• Deciding whether the risk should be shared with a reinsurer. • Computing results for appropriate premiums using actuarial information, other statistics and own judgment. • Liaising with specialists, such as surveyors or doctors, for risk assessment.• Gathering information and various types of reports (e.g. medical records) from specialists.• Negotiating terms with policyholders or their brokers. • Ensuring that premiums are competitive. • Writing policies and adding specific conditions when required. • Keeping detailed and accurate records of policies underwritten and decisions made. Show less

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