Experienced professional with over 13 years+ demonstrated history of CRM team handling and providing high-level support. Possess exceptional communication and interpersonal skills with a proven ability to work as a team leader with people management skills.Testing on Allotment Format shared by Legal Team, developed in Sandbox of SFDC and checking thoroughly before it’s moved to production Module in SFDC. prior to the new project is launch.Verify the customer details, check completeness of Booking form & Mandatory KYC Documents, to closure of complete booking process in SFDC.Allotment letters are thoroughly checked before issuing soft and hard copies to the customers ones it’s due to be issued & dispatch through courier.Co-ordinate with concerned team for slab Completion Certificate, Follow the SOP for demand letters generation, Ensure the E-demand & physical demand letters is dispatched as per SOP.Billing is done for the customers timely basis for Time link Slabs, Registration Billing & Milestone Billing on daily basis as per standard SOP.