Account/Program ManagerClient relationship managementHands on UAT manager in Global HR Solutions functional areasManaging complex programs / projects that span across organizations, geographies and technologiesBuild solid relationships with the clients/stakeholdersDevelop business strategy, identify growth areas to expand the footprintProgram planning and execution, estimates, budgeting and building project team Define the project team organization, allocate and monitor tasks to the team membersStart and deliver projects within the client allocated timelines and budgetsBottomline responsibility for all the testing deliverablesManage distributed onshore and offshore teamsPlan, execute and track business users UATMonitor and report status of project progress and risks to the stakeholders regularlyWork cross-functionally with core team members and functional management, proactively identify and manage project dependencies and risksHire and train qualified team members including manual and automation testersWork with the team to consistently and constantly train and mentor them to improve their knowledge of the application functionality and underlying technologyStructuring team for efficiency, cost management, goal setting and performance appraisal, training and career development of teamParticipate in product, QA and leadership meetings to add value from quality perspectiveManage communication between Infosys and client teams, ensure delivery processes transparency and expectations alignment between all project’s stakeholdersEstablish formal and informal communication methods to cultivate effective communication among team membersPerform automation/Tool feasibility and Framework customizationMetrics implementation and identify/implement process optimizationDriving the new proposals and track it for successful closureManaging the vendor support resources

End – End test managementBottomline responsible for all the offshore deliverablesAnalyzing the test requirementsPreparing the detailed estimation based on the CR and other inputs received from the businessPreparing the Resource and Capacity plan on weekly basis and submit the same to Client for approval for billingInvolved in Test Data analysis and preparationInvolved in Database testingSetting up and managing the test environmentDeveloping Project Plan and Test PlanInvolved Bug triage meeting with Client, Business and Dev teamPreparing the Daily, Weekly and Monthly status reportsMetrics implementation and optimization activitiesRisk Plan and Mitigation activities

Client interactionsAnalyzing the test requirements and setting up the test environmentDeveloping Test Plans based on clients requirementsTest case authoring, Test case review, Bugs review, Bugs report generation and bugs trackingWork allocation to the team and other project management activitiesAnalyzing the test cases for automationTest automation scripting, execution and reportingPreparation of Test statistics report and Test summary report.Metrics implementation and optimization activitiesRisk Plan and Mitigation activities

Involved in requirements gathering and preparing requirements documentCoding, Database development and peer reviewStakeholder management internal/externalImplemented software testing, testing process and templatesInvolved in authoring the test cases and execution Bug reporting and tracking the life cycle of the bug until its closurePreparation of test and bug summary reports

Conducted trainings on Java, VB and MS SQL ServerProject co-ordinator