Pooja Vashishtha Email & Phone Number

Noida, Up, In

India

As a School Success Manager @ UOLO, I am taking care of schools in Delhi-Ncr along with UP West. I build and maintain strong relationships with school administrators, teachers, and stakeholders, ensuring they have an exceptional experience with our products and services. I execute seamless implementation plans, integrating our offerings into the school's curriculum and instruction. Through hands-on training and technical support, I empower teachers and staff to effectively use our solutions. Collaborating across departments and staying updated on industry trends, I align our school success strategy with organizational goals. My skills also include strong interpersonal skills, professional communication, project management, data analysis, and strategic planning, among others, driving positive outcomes for schools.

India

As a Master Trainer in capacity building, I delivered skill-based teacher training programs for early care and childhood education (ECCE). I worked with government primary teachers, Anganwadi workers, and ICDS supervisors to align their professional development with skill-building goals. I ensured the training programs were aligned with the latest developments and needs. Through successful pilot programs, I provided cutting-edge training and maintained precise records, following regulations which ensured the effectiveness and compliance of the training initiatives. My strong interpersonal skills facilitated collaboration with teams across the organization, leading to improved program relevance and increased impact, resulting in exceptional outcomes for the educators and the children they serve.

India

Working in the role, I carefully selected materials, crafted lesson plans, and designed assessments to meet state and national standards. I taught students essential skills like reading, writing, speaking, listening, and critical thinking. Creating a positive and productive classroom, I established rules, managed behavior, and ensured a safe and welcoming environment for all. I assessed their progress, administered tests, provided feedback, and developed personalized learning plans for struggling students.

Delhi, India

Successfully led and conducted soft skills training for government employees, significantly improving their communication abilities.Spearheaded professional development programs, customized to meet the needs of diverse learners.Updated and enhanced English language modules to incorporate the latest industry advancements.Created and delivered engaging learning experiences, consistently achieving positive outcomes.Collaborated with stakeholders to assess training needs, ensuring targeted and effective content delivery.Mentored and coached participants, fostering continuous growth and development.

India

As a team lead of customer success, my primary responsibilities revolved around advocating for customers while effectively managing my team. Cultivated strong relationships with students, faculty, and administrators to ensure their needs are met and their experiences are positive. Handling escalations and complex issues was a part of my role, requiring collaborative problem-solving with team members and other departments. Utilizing data analysis tools, I tracked key metrics to identify trends and areas for improvement, subsequently refining processes to enhance the overall customer experience. Additionally, my role involved gathering feedback from customers for improvement efforts, ultimately contributing to the institution's success in serving its educational community.

Bachelor'S Degree, Education

Master'S Degree, English Language And Literature, General

Diploma Of Education, Modern Office Practices-English

Bachelor'S Degree, English Language And Literature, General