Business Development Manager
CurrentConducting Business Development targeting MNOs/MVNOs/ OTTs and telecom market players for both the SMS (A2P /P2P) and Value Added Services branches.- Negotiating agreements and proposing commercials tailored based on the client's portfolio.- Conducting Market research to customize the approaches of leads.- Using CRM to track the status of leads/Accounts.- Coordinating with technical and financial teams to ensure the smooth flow of operations with the clients.• Building… Show more Conducting Business Development targeting MNOs/MVNOs/ OTTs and telecom market players for both the SMS (A2P /P2P) and Value Added Services branches.- Negotiating agreements and proposing commercials tailored based on the client's portfolio.- Conducting Market research to customize the approaches of leads.- Using CRM to track the status of leads/Accounts.- Coordinating with technical and financial teams to ensure the smooth flow of operations with the clients.• Building relationships with key decision makers;• Defining customers’ business initiatives and pain points;• Strong knowledge of digital channels, OTTs, CPaaS, CCaaS, and Mobile applications;• Utilizing CRM to track customers’ activities, update data, and gather competitive intelligence;• Prepare business cases;• Preparing commercial offers, SOWs for prospective customers;• Provide prompt assistance on received complaints and requests regarding commercial, technical, and quality of service aspects of cooperation;• Identifying customer needs in order to develop new products and improve customer service. Show less