Paul D. Email & Phone Number

Norcross, Georgia, Us

• Optimizing Power BI DAX formulas and queries for files exceeding 25GB, implementing user-agnostic query updates• Interfacing with consultant teams, ensuring efficient maintenance on multiple dashboards for weekly refreshes• Identifying key barriers/core problems and apply problem solving skills to deal creatively with complex situations• Assisting in analyzing risks, recommending mitigation decisions, and developing detailed plans to ensure project success• Consulting with managers and users to gather requirements, provide status updates, and build relationships• Meeting with project managers to understand and maintain focus on their analytics needs, including critical metrics and KPIs, and deliver actionable insights to relevant decision-makers

Louisville, Kentucky, Us

• Solving complex business problems using data from internal and external sources to provide insight to decision-makers• Gathering business requirements from key stakeholders to effectively create industry standard dashboards• Utilizing Qualtrics and Power BI to create relevant NLP models and visualizations to address stakeholder concerns• Developing proactive insights each agile iteration to identify cost-reduction opportunities for the business

Milwaukee, Wisconsin, Us

• Supported teams in the IT consulting space responsible for $550mm in annual services delivery globally• Gathered business requirements and bridging the gap between the sales team and development team• Utilized the full MS Suite from Forms, to Power Automate, to Sharepoint to support 23 sales account teams• Analyzed and reported performance based on business goals and recommending areas for improvement• Worked with leadership to deliver, monitor, and communicate progress and metrics aligned with Global Account Plan• Leveraged cloud platforms to extract, transform, and analyze large datasets for actionable insights• Created Tableau and Power BI dashboards incorporating user experience industry standards

Milwaukee, Wi, Us

• Supported teams in the IT consulting space responsible for over $125mm in annual services delivery in the US• Translated business processes, requirements and use cases to dashboards and visualizations• Utilized Data Quality, normalization, integrity, validation, and data model sustainability/reusability• Perform advanced SQL data types, schemas, views, joins, groups, and querying• Applied advanced Excel skills through macros, Pivot Tables, VLOOKUP, database creation, and maintenance• Delivered visualization and analytics services including dashboards, stories, proof of concepts, and data driven insights

Houston, Texas, Us

• Interpret and analyze operational and internal stakeholders’ feedback data• Create and disseminate useful business reports• Define business requirements and documents standard operating procedures (SOP)• Develop detailed work plans for projects• Oversee targeted and timely project status reporting• Deliver visualization and analytics services, including: Create dashboards, stories, and proof of concepts and deliver data driven insights using Tableau

Houston, Texas, Us

• Translated business processes, requirements and use cases to dashboards and visualizations• Performed advanced SQL data types, schemas, views, joins, groups and querying• Utilized Data Quality, normalization, integrity, validation, and data model sustainability/reusability• Applied advanced Excel skills through Pivot Tables, VLOOKUP, database creation and maintenance• Created Tableau and Power BI dashboard design incorporating user experience industry standards

• Directed sign service for national clients such as McDonald’s & BBI, Pizza Hut, and Ovations Brands• Oversaw process from the work orders coming in, to initial visit, to quoting, to completion and invoicing• Managed technicians nationwide to meet deadlines and maintain quality service• Negotiated for lowest parts pricing with vendors nationwide to maximize profits• Ensured client satisfaction through constant status updates to Facility Specialists• Attained $557,626 revenue for the company in 2014

Miami, Florida, Us

• Coordinated highly efficient shifts at the highest volume store in the Houston D.M.A. with weekly sales of $43K• Oversaw the store’s success through excellent customer service and solving problems through critical thinking• Supervised labor and food costs, with labor consistently under 19% and food costs under 30% of sales• Maintained a clean and well-stocked restaurant, following food safety and company procedures