Paul D. Email & Phone Number

Norcross, Georgia, US

• Optimizing Power BI DAX formulas and queries for files exceeding 25GB, implementing user-agnostic query updates
• Interfacing with consultant teams, ensuring efficient maintenance on multiple dashboards for weekly refreshes
• Identifying key barriers/core problems and apply problem solving skills to deal creatively with complex situations
• Assisting in analyzing risks, recommending mitigation decisions, and developing detailed plans to ensure project success
• Consulting with managers and users to gather requirements, provide status updates, and build relationships
• Meeting with project managers to understand and maintain focus on their analytics needs, including critical metrics and KPIs, and deliver actionable insights to relevant decision-makers

Louisville, Kentucky, US

• Solving complex business problems using data from internal and external sources to provide insight to decision-makers
• Gathering business requirements from key stakeholders to effectively create industry standard dashboards
• Utilizing Qualtrics and Power BI to create relevant NLP models and visualizations to address stakeholder concerns
• Developing proactive insights each agile iteration to identify cost-reduction opportunities for the business

Milwaukee, Wisconsin, US

• Supported teams in the IT consulting space responsible for $550mm in annual services delivery globally
• Gathered business requirements and bridging the gap between the sales team and development team
• Utilized the full MS Suite from Forms, to Power Automate, to Sharepoint to support 23 sales account teams
• Analyzed and reported performance based on business goals and recommending areas for improvement
• Worked with leadership to deliver, monitor, and communicate progress and metrics aligned with Global Account Plan
• Leveraged cloud platforms to extract, transform, and analyze large datasets for actionable insights

Milwaukee, WI, US

• Supported teams in the IT consulting space responsible for over $125mm in annual services delivery in the US
• Translated business processes, requirements and use cases to dashboards and visualizations
• Utilized Data Quality, normalization, integrity, validation, and data model sustainability/reusability
• Perform advanced SQL data types, schemas, views, joins, groups, and querying
• Applied advanced Excel skills through macros, Pivot Tables, VLOOKUP, database creation, and maintenance
• Delivered visualization and analytics services including dashboards, stories, proof of concepts, and data driven insights

Houston, Texas, US

• Interpret and analyze operational and internal stakeholders’ feedback data
• Create and disseminate useful business reports
• Define business requirements and documents standard operating procedures (SOP)
• Develop detailed work plans for projects
• Oversee targeted and timely project status reporting
• Deliver visualization and analytics services, including: Create dashboards, stories, and proof of concepts and deliver data driven insights using Tableau

Houston, Texas, US

• Translated business processes, requirements and use cases to dashboards and visualizations
• Performed advanced SQL data types, schemas, views, joins, groups and querying
• Utilized Data Quality, normalization, integrity, validation, and data model sustainability/reusability
• Applied advanced Excel skills through Pivot Tables, VLOOKUP, database creation and maintenance
• Created Tableau and Power BI dashboard design incorporating user experience industry standards

• Directed sign service for national clients such as McDonald’s & BBI, Pizza Hut, and Ovations Brands
• Oversaw process from the work orders coming in, to initial visit, to quoting, to completion and invoicing
• Managed technicians nationwide to meet deadlines and maintain quality service
• Negotiated for lowest parts pricing with vendors nationwide to maximize profits
• Ensured client satisfaction through constant status updates to Facility Specialists
• Attained $557,626 revenue for the company in 2014

Miami, Florida, US

• Coordinated highly efficient shifts at the highest volume store in the Houston D.M.A. with weekly sales of $43K
• Oversaw the store’s success through excellent customer service and solving problems through critical thinking
• Supervised labor and food costs, with labor consistently under 19% and food costs under 30% of sales
• Maintained a clean and well-stocked restaurant, following food safety and company procedures