Prachya Van De Gevel
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Prachya Van De Gevel Email & Phone Number

Lead Customer Host at Great Western Railway (GWR)
Location: Plymouth, England, United Kingdom 6 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Lead Customer Host
Location
Plymouth, England, United Kingdom
Company size

Who is Prachya Van De Gevel? Overview

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Quick answer

Prachya Van De Gevel is listed as Lead Customer Host at Great Western Railway (GWR), a company with 1313 employees, based in Plymouth, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Prachya Van De Gevel.

Prachya Van De Gevel previously worked as Customer Host at Great Western Railway (Gwr) and Guide formerly Retail Advisor at Ee. Prachya Van De Gevel holds Ba Education Studies, Education, First Class Honours from Plymouth Marjon University.

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Email format at Great Western Railway (GWR)

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Great Western Railway (GWR)

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Profile bio

About Prachya Van De Gevel

With over 20 years of Customer Service Experience through a variety of roles mainly within the Travel Industry, starting as lower entry positions such as customer advisor to achieving, Customer Service Manager. I have always strived to achieve and push my self to deliver results. Focussing on customer experience, brand loyalty, as well as the effective management of the teams by recognising and rewarding individual drive, motivation and by managing conduct and behaviour has meant increased motivation, productivity and in turn increased Customer Satisfaction Scores and Business Profitability. I take pride in my work and building effective working relationships with my teams to ensure I can keep them motivated working towards their goals. I embrace change and developing technology by keeping up with current affairs this means I am prepared to work in an environment full of competition where world events, social media are all obstacles to embrace and overcome.

Current workplace

Prachya Van De Gevel's current company

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Great Western Railway (GWR)
Great Western Railway (Gwr)
Lead Customer Host
swindon, united kingdom
Website
Employees
1313
AeroLeads page
6 roles

Prachya Van De Gevel work experience

A career timeline built from the work history available for this profile.

Customer Host

Current

Plymouth, England, United Kingdom

Providing excellent customer service and experience, supporting customers on their journeys and competently maintaining a safe work environment to all customers. Within a team an working solo able to diligently deliver onboard catering service to 1st class and Standard class customers and provide feedback and assistance to those with additional needs.

Jan 2023 - Present

Guide Formerly Retail Advisor

Current
Ee

Plymouth, England, United Kingdom

Retail Guide, formerly customer advisor at EE, supporting customers with their telecommunications and household needs. Service and Sales based role with monthly KPI targets and expectations for profit.Achieved recognition within the region in 2022 based on performance and sales success.Exceeding monthly KPIs on average by 120 +%Exceeding monthly profit.

Jun 2021 - Present

Warehouse Associate

Plymouth, England, United Kingdom

Night shifts working for Amazon in the delivery warehouse to support my studies. Sorting out parcels and deliveries as part of an efficient team meeting strict deadlines without compromising safety.

Sep 2020 - Jun 2021

Branch Manager

London, United Kingdom

Managing a retail travel agent branch in west London. Duties involve onsite facilities management, training and developing "novices" and guiding them through their Apprentice year. Creating business plans and leading a team to build and develop a retail and business customer base. Staff retention and continuous training and development. Management of.

Apr 2018 - Aug 2020

Customer Service Manager

London, United Kingdom

  • Implemented customer service training to cabin crew employees.
  • Enforcing compliance of safety and service standards.
  • Assessing and interviewing candidates to add value and experience tothe business.
  • Cascading business strategy through team meetings and individualperformance reviews.
  • Recognising success and managing conduct leading to reduced absenceand improving efficiency.
  • Identifying and resolving conflicts and critical issues reducing costs andmanpower.
Jul 2016 - Apr 2018

Cabin Crew

London, United Kingdom

  • Provided a unique customer experience and ensured customersatisfaction.
  • Attained role of Service Ambassador
  • Launched business initiatives to attain increased customer satisfactionin net promoter scores "NPS".
  • Compliant of safety standards and validated by annual examinations.
  • Utilised personal interactions to provide genuine retail service to exceedspend per head targets.
  • As a "Fear of Flying" team leader and brand ambassador, inspiring nervous flyersand uplifted the company image.
Mar 2005 - Jul 2016
Team & coworkers

Colleagues at Great Western Railway (GWR)

Other employees you can reach at gwr.com. View company contacts for 1313 employees →

3 education records

Prachya Van De Gevel education

Ba Education Studies, Education, First Class Honours

Activities and Societies: Member and President of the Role playing and Boardgame Society3 year course including school placements that.

Education record

Woodfarm High School
FAQ

Frequently asked questions about Prachya Van De Gevel

Quick answers generated from the profile data available on this page.

What company does Prachya Van De Gevel work for?

Prachya Van De Gevel works for Great Western Railway (GWR).

What is Prachya Van De Gevel's role at Great Western Railway (GWR)?

Prachya Van De Gevel is listed as Lead Customer Host at Great Western Railway (GWR).

Where is Prachya Van De Gevel based?

Prachya Van De Gevel is based in Plymouth, England, United Kingdom while working with Great Western Railway (GWR).

What companies has Prachya Van De Gevel worked for?

Prachya Van De Gevel has worked for Great Western Railway (Gwr), Ee, Amazon, Flight Centre Travel Group, and British Airways.

Who are Prachya Van De Gevel's colleagues at Great Western Railway (GWR)?

Prachya Van De Gevel's colleagues at Great Western Railway (GWR) include Christine Jilbert, Natalie Hansen, Dave Cresswell, Richard Murphy, and Kurt Lewis.

How can I contact Prachya Van De Gevel?

You can use AeroLeads to view verified contact signals for Prachya Van De Gevel at Great Western Railway (GWR), including work email, phone, and LinkedIn data when available.

What schools did Prachya Van De Gevel attend?

Prachya Van De Gevel holds Ba Education Studies, Education, First Class Honours from Plymouth Marjon University.

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