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A result-driven, flexible and customer-focused IT manager with an Agile mind-set. Over 10 years ofexperience in leading complex IT teams through (culture) change and over 15 years of experience inleading the delivery of complex IT solutions. Specialised in translating corporate strategies to actionableplans, team (change)management, application management, infrastructure management and servicedelivery at a (multi-)national level.
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CtoKorsit Nov 2023 - PresentEindhoven, Noord-Brabant, Nl -
Lead Center Of Expertise For It TransformationsAnwb Jan 2023 - Nov 2023Den Haag, Zuid Holland, Nl -
Program Manager CrmAnwb Dec 2021 - Nov 2023Den Haag, Zuid Holland, NlResponsible for the strategic renewal and implementation of future-proof CRM processes, tooling and organization to enable ANWB to realize its strategic long-term goals, specifically improved customer processes, shortened time-to-market for new products and propositions, great working processes for users and an excellent customer experience based on excellent Customer Journeys.
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Senior Manager It Operations, Erp & DataAnwb Jun 2019 - Jan 2023Den Haag, Zuid Holland, NlResponsible for the strategic development and operations of all ANWB’s (infrastructure) IT, Supporting business critical processes (e.g. roadside assistance, customer sales & service). Responsible for ANWB’s IT Innovation, Data Driven Transformation, ERP, Data and Integration systems.
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Senior Manager It Ledenprocessen, Data & FinanceAnwb Jul 2017 - Jun 2019Den Haag, Zuid Holland, NlAs a member of ANWB’s IT Management Team responsible for the strategic development (incl P&L) of all backend IT (e.g. CRM, Finance, BI, Data Driven, Enterprise Integration, HR, FMIS etc).
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Ict Manager Financiële Zaken & StavenAnwb Jan 2016 - Jul 2017Den Haag, Zuid Holland, NlResponsible for the service performance and development of the IT services for Finance and other supporting departments (e.g. HR, Document Services) as well as for Enterprise Business Intelligence, Enterprise Service Integration and the strategic development of Big Data. Indirectly managing a team of 50+ professionals (both internal and external) and 4 team managers.
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Manager Ict Crm ServicesAnwb Jun 2014 - Dec 2015Den Haag, Zuid Holland, NlResponsible (both budgetary as operational) for the strategic development, implementation and support for ANWB’s CRM systems (Siebel & Legacy), for both Consumer and Business-to-business markets. Siebel is the primary master for managing all customer, sales, service and contract information for the Dutch largest association (4.1M members). The CRM-team consists of ~ 40 professionals (software developers, application managers, scrum masters, IT Architects, team manager - both internal as external resources).
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Manager Business Intelligence & Integration Competence CenterAnwb Aug 2010 - Jul 2014Den Haag, Zuid Holland, NlLeading a team up to 35 IT professionals (Project Manager, Architects, Designers, Developers, Analysts, Support Specialists) in the areas of Business Intelligence and SOA for the largest Dutch association ANWB (approx. 4M members). Responsible for the strategic development of de Enterprise Business Intelligence platform, Integration platform and canonical data model.
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Manager Data Management & ReportingUpc Broadband Holding Services Bv Aug 2008 - Jul 2010London, GbLeading a team up to 20 (multi-cultural) developers, designers and support specialists (including 3rd party resources), for Europe's largest digital TV, broadband internet and telephony operator, Responsible for the strategic development of a portfolio of business-critical business intelligence and marketing automation (web-based e-commerce) environments, for 10 UPC group operating companies throughout Europe; supporting a customer base of 9.2M subscribers, and more than 15 UPC European consumer web portals. -
Reporting And Data Management TeamleadUpc Broadband Holding Services Bv Aug 2006 - Jul 2008London, GbManaging a team of 10 employees. Resposible for - Pan European reporting environments for operational, managerial and executive reporting. - Data Intergration between CRM / Billing and Websites - Pan European Data Mart - Pan European Campaign Management - Pan European Data Mining
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Data Management And Reporting SpecialistUpc Broadband Holding Services Bv Mar 2004 - Aug 2006London, GbCreating of Pan-European reporting environment providing operational though to executive reporting.Data intergration between CRM and Bill systems to the UPC Marketing and Sales websites
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Bi ConsultantBusiness Intelligence Bv Mar 2002 - Feb 2003Business Intelligence consultant, specialized in Informatica PowerCenter Development
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Report DeveloperUpc Nederland Jul 2000 - Feb 2002Utrecht, NlSettingup a Pan-European reporting environment providing operational reports thought to management reporting
Pascal Verstappen Skills
Pascal Verstappen Education Details
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Saxion University Of Applied SciencesHio -
Business School NederlandMba
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Ter Aa College HelmondTechnical Information Study
Frequently Asked Questions about Pascal Verstappen
What company does Pascal Verstappen work for?
Pascal Verstappen works for Korsit
What is Pascal Verstappen's role at the current company?
Pascal Verstappen's current role is CTO.
What is Pascal Verstappen's email address?
Pascal Verstappen's email address is pa****@****ppen.nl
What is Pascal Verstappen's direct phone number?
Pascal Verstappen's direct phone number is +31 88 540*****
What schools did Pascal Verstappen attend?
Pascal Verstappen attended Saxion University Of Applied Sciences, Business School Nederland, Ter Aa College Helmond.
What skills is Pascal Verstappen known for?
Pascal Verstappen has skills like Business Intelligence, Data Warehousing, Etl, Data Integration, Integration, It Management, Databases, Business Analysis, Oracle, Data Modeling, Telecommunications, Soa.
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