As the Global Commercial Academy Manager at Campari Group, I have over ten years of experience in developing and delivering innovative and inclusive learning solutions for the commercial functions, including sales, marketing, channel & customer marketing and brand advocacy. I have a strong background in education, with a Bachelor of Education degree and further qualifications in creating inclusive learning experiences.My mission is to empower and enable our teams and partners to achieve excellence in customer and consumer engagement, through data-driven learning design, content development, channel management, and competency assessment. I have successfully contributed to the launch and growth of Campari RARE, our luxury portfolio, by bridging the commercial functions and serving as a learning partner and stakeholder. I have also built capability in customer advocacy across multiple regions and channels with a global focus that was initially developed in Asia.