Taking the plunge of Entrepreneurship by turning decades of experience and successes inward for self-benefit and to benefit those we serve. Just PURE ethics, care, common sense, human compassion, and best practices.

As a Hospital Regional Account Executive at ESO, I manage the entire sales process for new business opportunities in the Northeast region, providing various SaaS-based software solutions that connect the dots of the patient experience, from 911 to discharge. I also conduct market and competitive research, build and maintain relationships, and educate prospects on how ESO can optimize patient outcomes. I have a proven track record of meeting and exceeding annual quota, managing a multi-million-dollar pipeline, and delivering innovative and customized solutions.• Independently Manage the entire sales process for new business opportunities within the hospital/EMS market in the Northeast, providing various SaaS-based software solutions.• Manage multi-million dollar pipeline to meet/exceed annual quota of $1.2M• Conduct market and competitive research to develop sales strategies tailored to B2B prospects.• Build and maintain relationships through consistent engagement and onsite meetings; and educate prospective clients, agencies, and partners on ESO SaaS products through demos, presentations, and engagement of subject matter experts.• Attract and communicate with prospects via local and regional trade shows/conferences.

ESO has created a singular, modern, cloud-based platform to manage all aspects of patient registry – including trauma, burn, cardiac, stroke, and others. Built on core demographics and foundational clinical data, ESO Patient Registry will help hospitals quickly and easily turn clinical data into information and knowledge when they need it.• Managed existing partner base of hospitals throughout the Northeast Region.• Met and exceeded revenue goals via upsell of ESO SaaS and on-prem data collection/submission software solutions.• Conducted virtual presentations and partner strategy sessions to improve workflows, address partner issues, and present additional ESO product suites.

Working as part of Optum Advisories Provider Relations for a Texas based health system to establish clear and precise processes and flows.Establishing a relationship with the Health Plan to enhance the outcome of their overall provider and member experience through internal policy/procedure investigation and process improvement strategies.

Identify business opportunities, develop effective models and strategies to improve business performance, and searching for potential clients to generate income and attract partnerships, with focus on building a productive, high-performing, and profitable team.• Prospect for new opportunities utilizing a variety of methods (referrals, cold calls, internet, etc.)• Build trusted consultative relationships with clients at all levels of the organization.• Targeted clients include LTC/LTAC, ALF, SNF/Rehab, Hospitals, Provider Groups/IPAs, Surgical Centers, and enterprise accounts on a local, regional, and national level.• Boosted company revenue from $0 to over $250k in revenue under contract within 4 months.• Creation and on-going build of CRM reporting and tracking platform for sales team performance.• Establishing ground floor metrics, forecasting, and reporting for team tracking and trend data.• Creation of Referral Partner Program to increase opportunity and footprint via channel partners.• Build and cultivate relationships with various MSP/VMS providers including statewide RFP.• Plan and conduct promotion activities and brand awareness via Chamber of Commerce, business expos, networking, community outreach, etc.• Utilize various digital online resources for sourcing, networking, and market analysis (Facebook, LinkedIn, Google, etc.).

• Provided revenue cycle performance management and optimization for large healthcare systems via comprehensive reporting, strategic initiatives, client development, and analytics.• Account management of multi-year contracts with revenues ranging from $10M – $100M+ supporting and promoting product mixes across all departments and services. • Assigned to Northwell Health (largest healthcare system in New York) and Dignity Health (largest healthcare system in California).• Conducted on-site and virtual WebEx multi-departmental strategy sessions to address key performance indicators and metrics reporting to optimize revenue capture.• Design, implementation, and support of revenue cycle dashboards and reports.• Provided customer onboarding, training, sourcing and technical customer support related to workforce tracking software and various reporting tools.• Provided informed feedback to C-suite leadership and partner executives including assessments of processes, standards, and areas of improvements to meet and exceed goals and SLA metrics.• Built and manage trusted relationships with internal and external multi-functional business partners to aid in customer retention and improve/drive departmental NPS.• Utilized various analytics and visualization tools to present findings and solutions including but not limited to Tableau, SQL, Salesforce, and various cloud-based technologies.• Met and/or exceeded expectations and metrics set by leadership with up to 50% travel.-Additional tasks and duties as assigned:Decision support and analytics Identify partner accomplishments and barriers in achieving operational excellence Identify data dependencies and shortfalls in order to develop enterprise-wide, standardized reporting Collaborate with partner revenue cycle teams to facilitate resolution of process issues and implement world-class solutions Assist in the sales process as requested

•Collaborated with vendors, advocates, and contract teams in analyzing and researching provider demographic anomalies and solution-oriented ideologies.•SharePoint SME & Impact Lead• Built, maintained and designed SE Team Provider Depiction page while collaborating with internal IT department as lead for Impact adoption, training, reporting and prep for future transition of SharePoint tracking to Impact platform.•PDA Delegated Roster Manager- Team Lead • Performed lead role in roster management activities for select delegated physician groups including demographics, contractual configuration, product participation status, loading instructions, and provider data attestation. •EPDI focus working collaboratively with the provider group to interpret the contractual and demographic configuration for the group, ensuring accurate claims payment and directory depiction.Provider Data Attestation Representative – UHN, SE Region 01/2017 – 01/2018• Worked with practices to increase attestation compliance; including training providers on technology, identifying/submitting provider demo changes.• Project management of new process implementation while utilizing web conferencing services (WebEx) to lead and conduct presentations to management, internal departments and providers.• Special Projects –Drove a diverse set of special projects to completion, identifying and engaging staff from impacted departments to create and implement solutions to issues.• Participated in National Roster Operations and Management task team collaborating with regional leadership with focus on identifying gaps in process.• Piloted Impact Lightning (Salesforce.com) application in concert with IT to identify areas of improvement for a more effective transition to the new platform with minimal loss in production.• Improved production while providing comprehensive metrics tracking and reporting for leadership.

Primary childcare duties for special needs child.

• Perform specific direct patient care procedures (such as phlebotomy, wound care / dressing changes, gastric and urethral tube insertion, and bedside testing).• Participate in acute care, codes, and all other life saving procedures in both ED and Med/Surg floor. • Assists physicians and nurses with sterile procedures.• Patients range from neonate to geriatric up to acute care level.• Monitor patients, collect and record vital signs, weights, IV pumps, and other patient data.• Administer oxygen, remove peripheral intravenous therapy lines.• Insert and remove gastric and urethral tubes, and perform enemas and disimpactions.• Perform bedside testing such as oximetry, glucometry, EKG, and urinalysis. • Assist patients with activities of daily living.• Operate patient monitor systems specific to unit needs such as cardiac / pulse oximeters.• Participate in the nutritional well-being of the patient while accurately recording intakes and outputs.

• Acted as liaison between patients, providers, and administration, while maintaining effective public relations.• Developed internal QA and tracking system to improve efficiency and increase patient satisfaction.• Identify, document, and resolve patient issues using AIDET principles in awareness of hospital policies.• Monitor ER waiting area to identify acute and progressive patient conditions such as chest pain, syncope, stroke symptoms, etc.• Assist code team and Level 1 trauma staff within scope of practice and with patient-family notification.• In the event of loss of life assist with family notification and act in a supportive capacity.

• Interdepartmental patient transport and attendance throughout the entire medical center.• Pre-transport consultation with nursing and physician staff regarding patient status such as, medications, primary diagnosis, ambulatory ability, contact risks, code status, O2 needs/requirements, etc.• Assisted nursing staff with monitoring devices, IV pumps, and direct patient care associated with moving, positioning and ambulating patients.• Responded to and assisted with all rapid responses and codes throughout hospital within scope of practice.• Attended all patients including critical care, ICU, open heart and trauma

• Completed studies towards Bachelors in Health Administration including pre-med coursework.• Assisted with family business while managing a potential career change.• Held various part-time positions in concert with supporting family restaurant business.

Strategic sales of high-end data networking to Fortune 500, Carrier and Multi-National Enterprise accounts via extensive undersea and satellite network across the globe. Products including but not limited to IPVPN, IPSEC, IPL, IP Transit, and Managed WAN and CPE. Service packages also included the engineering, network mapping, service and consultation of all data networking and communication needs.*COMPANY FILED BANKRUPTCY within first 6 months of employment - severance provided.• Strategic sales of high-end data networking solutions to Fortune 500, carrier and multi-national Enterprise accounts.• Prospected and engaged C-suite clients to present global solutions based on needs assessment and company's specific corporate goals. • Lead and managed team of sales engineers, network managers, and managed CPE providers.• Executed two multi-million dollar contracts at 125% of plan prior to company filing bankruptcy within 90 days of employment.

Spirent Communications - Regional Sales ManagerStrategic sales of high tech engineering software and hardware solutions for developers, OEMs, evaluators and operators of communications equipment, networks and services. Enables customers to develop, deploy and assure next-generation network equipment and services worldwide more economically and efficiently. *COMPANY WIDE WORKFORCE REDUCTION within 6 months of employment - Severance provided• Strategic sales of high tech engineering software and capital equipment solutions for developers, OEMs, evaluators and operators of communications equipment, networks and services.• Assigned to Nortel Networks, the region's 2nd largest customer to provide full account management while leading team of engineering, marketing and service representatives.• Presented solutions to engineering in multiple test labs via road-mapping, formal presentations, solution selling and demonstrations.• Generated over $350k in purchase orders at 120% of plan when downturn in business provoked companywide workforce reduction within 6 months of employment.

Strategic acquisition and management of Fortune 1000-500 and multi-national client base through integrated networking solutions including but not limited to Online Billing Portals, Frame Relay, ATM, DSL, IP, MPLS, VPN, and Conferencing. Customers include more than 35 percent of the Fortune 500, as well as 700 carriers, mobile operators and ISPs supported via fully managed and highly secure IP Global Network.• Strategic acquisition and management of Fortune 500 and multi-national client base through integrated networking solutions including but not limited to Online Billing Portals, Frame Relay, ATM, DSL, IP, VPN, Conferencing, etc.• Averaged 125% to 150% of plan throughout employment history.• Developed $0 customer base into on-going growth management of over $3.6 Million in annual revenues.• Successful account penetration via strategic client planning and relationship building.• Developed and managed Agent/Channel Partner relationships