• Advisor for messaging & sanctions related changes in APAC region that contributes to 24% of overall volume for the bank• SPOC for Messaging & Sanctions related changes (business & technical)• Product Owner for Financial Messaging function covering 65 BICs covering all Credit Suisse branches globally• Owner of BIC control framework and related controls• Implementing globally key initiatives like ISO20022 standards for CBPR+ as well as domestic market infrastructures… Show more • Advisor for messaging & sanctions related changes in APAC region that contributes to 24% of overall volume for the bank• SPOC for Messaging & Sanctions related changes (business & technical)• Product Owner for Financial Messaging function covering 65 BICs covering all Credit Suisse branches globally• Owner of BIC control framework and related controls• Implementing globally key initiatives like ISO20022 standards for CBPR+ as well as domestic market infrastructures like MEPS+ & HK RTGS• Ensuring adherence to key controls prescribed by regulators in APAC region and SWIFT controls and reporting related to Customer Security Program (CSP)• Proactive monitoring of all Outbound payments traffic and ensure compliance as per US & Canada travel rules• Driving adoption of GPI (Global Payments Innovation) and Universal Confirmation in the region• Partner with Financial Crime Compliance (FCC) to ensure all relevant SWIFT traffic is screened appropriately• Designed payments training module for bank wide users• Analyse STP rates with Agent Banks and implement measure to improve STP• Designed reports & dashboards providing overview to BIC Owners• End to End Change request management for messaging application AMH (Alliance Messaging Hub) and Sanctions Filter• Stakeholder Management (internal & external) for APAC region • Conduct quarterly messaging & sanctions advocates call to keep stakeholders updated on the change internally and externally• Training business users on the new format of SWIFT messages• Support Internal and external audit and incident management Show less

• Lead a team of Managers responsible for payments processing function• Functional Lead for EMEA payments processes across locations in India• Managed Investigations functions for Germany & APAC, Regulatory Filtering and Messaging Operations globally• Manage workflow to assign responsibilities, ensure appropriate staff motivation levels and continuous learning• Maintain high operational standards, compliance to policies, stakeholder management and effectively manage… Show more • Lead a team of Managers responsible for payments processing function• Functional Lead for EMEA payments processes across locations in India• Managed Investigations functions for Germany & APAC, Regulatory Filtering and Messaging Operations globally• Manage workflow to assign responsibilities, ensure appropriate staff motivation levels and continuous learning• Maintain high operational standards, compliance to policies, stakeholder management and effectively manage risk• Implement payment centralization processes (manual payments from internal departments)• Manage various site/department level activities - FTE Reconciliation, Recruitments, BCM & Resiliency, KPIs • Ensure all KOPs are documented with current process and periodic reviews with team.• Drive process improvements for efficiency gains Show less

• Produce BRD /User Stories related to SWIFT and Payments and take them through SDLC• Regular interactions with customers to understand requirements • Ensuring that the BankFusion - Universal Banking application adheres to the latest standards of SWIFT• Conduct workshops to understand the customer requirements• Conduct briefing sessions to explain the requirements to the Design, Development & Testing teams• Review HLDD, HLTC and ensure they cover all the requirements… Show more • Produce BRD /User Stories related to SWIFT and Payments and take them through SDLC• Regular interactions with customers to understand requirements • Ensuring that the BankFusion - Universal Banking application adheres to the latest standards of SWIFT• Conduct workshops to understand the customer requirements• Conduct briefing sessions to explain the requirements to the Design, Development & Testing teams• Review HLDD, HLTC and ensure they cover all the requirements specified in the BRD or User Stories• Conducting sprint/project demos to relevant stakeholders• Providing inputs to the Sr Solution Manager for responding to RFP & RFIs Show less

• Analysing annual SWIFT Standard Release changes in securities & payments categories• Develop functional test cases to test messaging applications, using Examen™ for SWIFT design methodology• Customization of test cases and test data to suite message processing application and business requirement• Product demo of the solution to the prospective clients• SPOC for assigned project and communicate with the client to track the progress of the project

• Managing a team of 12 FTE processing payments for Japan and Singapore and ensure SLAs are met• Preparing SLA, BCP, DR, BIA, KOP documents and timely updating of the same• Conducting monthly Dash Board meeting with stakeholders to discuss previous month’s performance• People Management - Job Objectives, training, regular 1:1, team meetings and Appraisals• Ensuring all migrations related to process and systems are smooth by conducting UAT before “Go Live”

• Responsible for handling payment investigations cases by identifying the cause for inquiry, sending SWIFT messages and providing resolution.• Ensure compliance with the procedures and achieve required KPIs.• Train new team members• Update Desktop Operating Procedures (DOP) with any process changes