Patricia Rose, Phd Email & Phone Number

United States

Atlanta, Ga, Us

Program Lead for multiple clients in retail stores, hospitality, state government, and life sciences. In addition to client work. Agile Scrum Master for internal NH teams’ EBAP projects to improve business relations, revenue, customer service, and quality projects. Utilized agile ceremonies to progress to high-performing teams. Also, selected as a leader of the firm-wide book club at North Highland to enhance awareness of diversity, ethnic, and disability issues within the global community.Key Accomplishments: Life Science client – Contracted to propose business process modeling notation governance process for Global Services organization to document process improvements for portfolio management. The process improvements were for cross-functional portfolio management, benefits realization process, resource management process, project financial dashboard process, and monthly executive dashboards. Gain alignment and transparency with customers and stakeholders to develop AS IS and TO BE models, process roadmap, and 5 process playbooks. Government client – New contract with a state government organization to establish a PMO Governance office for a multi-year program managing all aspects of the program using the PMBOK guide. Coordinated governance metrics and cadence with three government departments and 3rd party teams. Hospitality client – Manage Marketing Program budgets with multiple system projects over $4M. After client merger acquisition, managed multiple global teams for combined marketing, sales, and data analytics systems and reporting. Programs involved AWS/Google Cloud migrations, POS Marketing systems, Supply Chain and Inventory Systems. Facilitate collaboration sessions with companies’ data architecture and network teams to achieve system process improvements related to the merger; selected by NH leadership as Project Program Manager Lead for all project managers on the client’s site.

Bangalore, Karnataka, In

Direct Agile/Waterfall projects/programs with 25 Project Managers and 250 Global Development Teams for multiple Fortune 500 clients. Programs involved AWS/Google Cloud migrations, POS Retail Systems, ERP Financial, Supply Chain Systems, and PMO project governance/compliance. Guide teams to set metric parameters and establish KPIs, benefits realization, and return on investment for programs.Key Accomplishments: Optimize agile development teams and PMs for 200+ projects across systems with budgets of $1M-$5M. Nominated for Infosys governance council to establish PMO standards for CFO Enterprise and Supply Chain clients. Achieve a 6% MoM increase in project revenues for Infosys consecutively for the last 18 months, focusing on customer satisfaction, operational excellence, and process improvements. Agile Scrum Master for cross-CIO and Retail integrated programs totaled $1.4M using agile ceremonies such as daily scrums, sprint planning, team velocity analysis, sprint reviews, user story refining, and retrospectives. Selected by management as Agile Scrum Coach for AWS Cloud Migrations, totaling $2.5M in projects using JIRA, Wave, and Clarity PPM. Collaborate with Supply Chain and Enterprise Systems Teams and Corporate Business Teams to determine appropriate systems requirements to support change management activities.

Basking Ridge, Nj, Us

Program Team Leader for 25 Verizon internal project managers and 30+ consultants, establishing project management standards for schedule, scope, resource management, reporting, client support, and change management.Key Accomplishments: Directed a project for GAAP ASC842 - Lease Accounting Project for systems, data, and controls and managed more than $10M in SOWs (Statement of Work) with 10% savings on the project. Scrum Master for CFO Portfolio over $80M to implement project intake governance and tools for capital budgeting using JIRA for agile user stories, team velocity analytics, and sprint planning. Achieved a 30% workforce optimization through establishing and rolling JIRA as a project management tool for the Revenue Systems Department, implementing real-time project updates, and establishing dashboards for leadership executive updates.

Sanford, Fl, Us

Created, developed, and integrated three-course curriculums for courses in Project Management, Business Communications, and Supply Chain Quality Management. Key Accomplishments: Selected as a member of the Business Advisory Council for the B.S. Business Information Management degree program.

Hanover, Md, Us

Successfully led project management and SAP engineering processes for 32+ team members representing international businesses and IT teams in Orlando, Germany, Houston, Winston, and India.Key Accomplishments: Created and managed consulting teams to quality standards, corporate governance, and project controls regarding change management for the Gas Turbine Repair Network (GTRN) utilizing PM@Siemens project methodology.  Achieved a 27% annual project savings by developing, launching and managing an SAP implementation in Houston and Winston offices. Successfully directed the implementation of 9 web application projects totaling more than $1M using an integrated change management program and Siemens methodologies to ensure consistency across platforms, align methodologies, and provide uniformity of service delivery. Trained, developed, and mentored business consulting teams to successfully improve quality standards, corporate governance and change management processes.

Seattle, Wa, Us

Coordinated and facilitated 6 quarterly state wide regional manager meetings. Troubleshoot computer office network for 100 field and office users. Reconciled regional annual travel expense reports for $5M with 18% savings.

Houston, Texas, Us

Managed corporate financial aspects of Mid Atlantic regional office. Developed gasoline strategies for region and analyzed market profitability. Reconciled $2.5M regional annual budget with 30% savings. Streamlined financial report for field sales force to access via web.

Houston, Texas, Us

Responsible for Northern Virginia territory of 10 service stations and convenience stores company operated locations. Managed store managers and 200+ employees in hiring, training, and inventory management. Analyzed financial records for 10 stores and increased revenues by 9.5%. Additional project included coordinating 10 store grand openings on time and within budget, $5K/store

Us

Managed SAP Implementation team executing business unit plan to convert existing systems to SAP. Maintained implementation status for project phases involving process development, test case scenarios, data quality, infrastructure, job mapping, end-user training, post implementation, controls and security and business unit readiness. Trained in meeting facilitation for weekly project scrum meetings. Conducted SAP technical training in order to cash, purchase to pay, supply chain management, closing and controls, reporting and product resources. Designed and implemented technical training user manual for business unit users.

Doctor Of Philosophy - Phd, Organizational Leadership

Master Of Business Administration - Mba, Business Leadership

Ms, Organizational Leadership

Teacher Certification Business Technology K-12, Education Courses

B.S., Management