Phyllis Ward Email & Phone Number

Enter payments and expenditures, including payroll, purchase orders, invoices, statements, etc.Reconciling processed work by verifying entries and comparing system reports to balancesMaintaining financial records using accounts payable softwareUtilizing Microsoft Outlook, Excel, Power Point, and Dynamics 365Verifying expense reports Preparing pay checks for employeesPaying vendors by scheduling check runs and ensuring payment is receivedAbility to communicated both verbally and in writingRespond to vendor inquiries regarding payments and creditsPreparing analyses of accounts and producing monthly reports

Greater Detroit Area

Greater Atlanta Area

Greater Atlanta Area

Gather customer information through direct customer engagement. Utilize several data management platforms to enter customer information into database. Coordinate with management and client to facilitate plans in order to meet campaign deadlines.

Greater Atlanta Area

Collaborate with management to ensure marketing campaigns are communicated with the customers. Utilize digital marketing tools to increase awareness and express benefits of products. Increase revenue by consulting with customers to determine needs and suggesting solutions.

Roswell, Ga

Customer service, place advertisements, sales prices, ensure price integrity throughout store.

Decatur, Ga

Assisted the Recreation Department Manager with hiring the pool personnel for summer. Screened applicants, reviewed and filed documents, scheduled CPR training, entered information on excel spreadsheets, and assisted with orientation activities.Greeted, enrolled, and processed payments for recreational activities involving children and seniors.

Answered incoming calls from Verizon Wireless customers. Assisted customers with issues concerning billing. This included plan overages, refunds, and suggestions for new plans to retain business. Changed cell phone plans, issued numbers to new phones, and helped customers troubleshoot cell phone and internet problems.

Assisted customers with postal mailings which included Express and Priority Mail, insured packages, certified and registered letters, and international items. Assesses customer needs and suggested relevant products and services. Rented post office boxes, processed passports. Held the position of Training Technician for 18 months in the Southeastern Michigan area. Duties included training incoming sales/service associates of job duties using technology, real life examples, textbooks, and role playing. Emphasized sales and customer service marketing techniques, postal policies and procedures for domestic and international mailings, research methods, and financial/banking procedures.

Greater Detroit Area

Assisted the Human Resource Manager with hiring seasonal employees for the Southeastern region of Michigan by screening applicants, monitoring tests, scheduling interviews, preparing employee files for online viewing, and assisting with health fair by setting up and operating booth.

Mba, Government Acquisition

Studied Government Contract Acquisitions

Bba, Marketing

Studied Business with a concentration in Marketing