Patrick Dolan Email and Phone Number
Patrick Dolan's Location
Seattle, Washington, United States, United States
Patrick Dolan's Contact Details
Patrick Dolan work email
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Patrick Dolan personal email
n/a
Patrick Dolan phone numbers
About Patrick Dolan
Influential operations and senior management leader with multiple years of achievement in project management and health care administration. Serve as a change agent by orchestrating transformative business strategy through data-driven decisions. Champions innovation in application management, technology planning and systems security design and their development in numerous large organizations.
Patrick Dolan's Current Company Details
Patrick Dolan Work Experience Details
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Program ManagerKaiser Permanente Sep 2022 - PresentOakland, California, Us
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Program Manager - Revenue Cycle ApplicationsWalmart Jan 2022 - Sep 2022Bentonville, Arkansas, Us -
Client Services Manager - Care Connect - Revenue CycleMulticare Health System Aug 2021 - Jan 2022Tacoma, Wa, Us -
Principal Consultant; Senior Program ManagerPatrick Dolan Consulting, Llc Feb 2019 - Aug 2021Engaged in comparably small assignments prior to and following a 45-day medical volunteer project in Benin:• Completion of a ten year strategy for hospital group’s medical device and equipment program. Included procurement, maintenance and cost-benefit assessments alongside other analyses.• Enhancement of Epic patient scheduling, pre-authorization and Tapestry processes to accelerate pre-visit approvals and reimbursement• Served as revenue cycle readiness project manager for a group of hospitals in New York and Pennsylvania, with focus on enabling their transition to Epic and standardization of work processes with remainder of enterprise. • Developed and built out standard project management deliverables for a biotech firm establishing a PMO in their clinical trials divisions.• Utilized Lean processes and tools to streamline utilization management workflows for mental health organization
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Director Of Revenue Cycle And Clinical ApplicationsSkagit Regional Health Apr 2016 - Feb 2019Mount Vernon, Washington, UsManagement of Epic clinical and revenue cycle application teams covering more than 30 products Directed Meditech and NextGen platforms and nearly 60 applications. • Lead team of 45 managers and analysts in the implementation and "big bang" activation of over 30 Epic revenue cycle, ancillary, ambulatory and acute care applications. • Managing teams that are responsible for ongoing support and management of Epic portfolio.• Director responsible for implementation and support of new biomedical device initiatives, including: telemetry/cardiac monitoring; IV pumps; automated dose dispensing • Development of new and expanded policy and procedure functions for Information Services division• Partnered with 12 providers/physicians to create education & orientation programs to optimize and advance their use of the clinical documentation module. Included creation of over 20 metrics to evaluate patent care and clinical improvements.• Negotiated and managed 18 large contracts include $40 million for the Epic Corporation.• Coordinated design and completion of 110 workflows; quality and depth were far better than Epic standard workflows. Utilized Lean processing to redesign and consolidate 18 major workflows• Guided the organization's transition to a new 340B supplier, including mechanisms for improved product identification and costs resulting in increased revenues -
Senior Manager Healthcare TransformationLeidos Sep 2015 - Apr 2016Reston, Virginia, UsWhen Intermountain had considerable delays between region implementations, I developed a more concurrent overlap model with 3-month intervals • With Intermountain’s implementation of iCentra/Cerner, I partnered with Epic developers and analysts on their adoption of Agile/Scrum processes• As Intermountain’s Director of Regional Transitions, I created an implementation rollout strategy that reduced time between six regional activations from eight to two months; utilized advance staging, online learning and business process review• Completed project plan and rollout strategy for pediatric teaching hospital where University of Utah providers managed care -
Senior ManagerPatrick Dolan Consulting Oct 2012 - Sep 2015Became independent consultant to enable care for aging parents; successful and client-honored completion of five projects• Project managed the rollout of Epic to Providence Health and Services’ six hospitals in Southern California. Composed strategy and plan to close the regional revenue cycle office 7 months in advance of target date• HealthNet’s year one ACA plan releases had numerous significant software faults, generating negative local headlines. Assigned as the team lead for quality control to improve caliber of releases. Two months post release, no major issues were reported and positive survey feedback from customers• Team lead’ for Stanford Health’s over 40 provider practices: developed contracts with practices including service level agreements to improve productivity and profits. These achievements were realized in first 21 sites.• Worked with UC Davis Health System to create a business strategy and rollout plan for the introduction and use of clinical and financial dashboards to monitor patient safety and revenue generation• Created resource management plan with over 200 headcount for enterprise resource planning solution at Microsoft.
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Senior Manager-Healthcare TransformationAccenture Sep 2010 - Dec 2012Dublin 2, IeWhen UW project concluded, I joined Accenture’s new “Transform Health“ operations improvement team• Served as the Clinical/Electronic Health Record Implementation Project Director at Ascension Health’s Columbia St. Mary’s Hospital (Milwaukee), we inherited the corporate-level application design and made improvements to user workflows. • Assigned as a corporate Meaningful Use subject matter expert in that nationwide initiative for the Centers of Medicare and Medicaid Services; developed an education program for over 450 healthcare consulting practice team members • At Catholic Health Initiatives I was the assistant director of their 88 project managers and business analysts implementing electronic health record, cancer compliance and business intelligence systems for their 55 hospitals.• At UW Medicine’s Northwest Hospital in Seattle', I assessed the feasibility of their starting a new referral laboratory. I completed an extensive cost benefit analysis, which their Board of Trustees complimented for its complexity and value in their decision to not adopt this program that would experience significant losses as they managed Northwest’s significant debts. -
Project Director-Epic Patient Access And Hospital BillingUw Medicine Jun 2008 - Sep 2010Seattle, Wa, UsAfter the successes of our Epic revenue cycle implementation at Children’s, I was fortunate to join a similar project at UW Medicine • Replaced an internally developed 35-year-old COBOL application with Epic’s ADT and Hospital Billing solutions.• Worked in assuring 45 KPIs measured pre- and post-implementation were completed providing valuable metrics on our successes• Size of project and budget warranted regular updates to Washington State's Data Processing Board. Our running under budget and deliverables gained their favor and placed UW Medicine with an improved status as we pursued additional work. -
Program Director-Clinical Applications And Revenue Cycle ApplicationsSeattle Children'S Apr 2002 - Jun 2008Seattle, Wa, UsDeveloped strategy for multi-year rollout of clinical and revenue cycle legacy applications; transitioned from legacy products to Cerner, Epic standards• Grew the clinical applications team from 12 to 38 employees and installation of 18 patient care and safety modules• Directed the design of a project management guidebook/toolkit that had 102 deliverables/products, all represented by templates, process documentation or samples; did similar for system selection and acquisition process• Managed contracts of up to $26 million for software suppliers; partnered with CIO to create “Contracting Principles” class• Was in pilot group of hospital directors selected to learn and develop Toyota Lean business processes and practices. Gained Lean certification. Led 12 rapid process improvement workshops -
Manager - Healthcare And Life SciencesEy 1997 - 2002London, GbWorking within the then largest healthcare practice in the U.S., engaged in payer, provider, pharmaceutical & biotech projects. A partial list includes.• Served as interim IT Director for six months at a rehabilitation services facility during Chief Information Officer recruitment.• Lead healthcare privacy program development at Premera Blue Cross; then designed/implement Case Managementcomponent for their enterprise implementation of FACETS.• Implementation manager for the pilot implementation of PacifiCare’s Customer Relationship Management application• Managed the development and implementation of new PMO for clinical trials division for large pharmaceutical company. -
Product ManagerPhamis Inc Nov 1995 - Dec 1996Assigned to manage product development and marketing for Quality Improvement, Health Information Management and Patient Access modules. With merger with another healthcare software provider, many of my registration/HIM products would be supported by them and they had no interest in Quality Improvement, so vacated this role.• Launched and facilitated the development of a "real time" Quality Improvement modules that identified issues at the point of care, not waiting for retrospective review. • Advanced transcription module to utilize current technologies and better enable provider dictation,, including standards that guided length, content and accuracy.
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Product Manager-HealthcareIbm Apr 1989 - Nov 1995Armonk, New York, Ny, UsWhen IBM (UK), Ltd procured software applications from US vendor, I was selected to relocate there as a product and project manager.• Anglicized American products to work within Britain's National Health Service• Designed numerous new applications to align with NHS requirements, including: waiting lists, advanced scheduling, theatres (surgery) management, pharmacy management and contracting to support the UK Government's implementation of a new purchaser/provider internal market whereby GPs procured and contracted with hospital providers for services.
Patrick Dolan Skills
Healthcare Information Technology
Program Management
Project Management
Process Improvement
Ehr
Business Analysis
Vendor Management
Integration
Sdlc
Pmp
Software Project Management
Change Management
Healthcare
Business Process Improvement
It Strategy
Business Intelligence
Emr
Management Consulting
Epic Systems
Pmo
Cross Functional Team Leadership
Software Implementation
Software Documentation
Hipaa
Informatics
Revenue Cycle
Hl7
Requirements Analysis
Visio
Healthcare Consulting
Healthcare Industry
Consulting
Project Portfolio Management
Practice Management
Performance Improvement
Requirements Gathering
Systems Analysis
Sharepoint
Resource Management
Information Technology
Healthcare Management
Computerized Physician Order Entry
Strategy
Team Building
Strategic Planning
Hospitals
Leadership
Training
Data Analysis
Microsoft Office
Patrick Dolan Education Details
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University Of Warwick - Warwick Business SchoolFinance -
Seattle UniversityHealth Information Services; Cytotechnology
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UclaHealth Services Administration
Frequently Asked Questions about Patrick Dolan
What company does Patrick Dolan work for?
Patrick Dolan works for Kaiser Permanente
What is Patrick Dolan's role at the current company?
Patrick Dolan's current role is Experienced healthcare technology leader.
What is Patrick Dolan's email address?
Patrick Dolan's email address is pa****@****ast.net
What is Patrick Dolan's direct phone number?
Patrick Dolan's direct phone number is +120646*****
What schools did Patrick Dolan attend?
Patrick Dolan attended University Of Warwick - Warwick Business School, Seattle University, Ucla.
What skills is Patrick Dolan known for?
Patrick Dolan has skills like Healthcare Information Technology, Program Management, Project Management, Process Improvement, Ehr, Business Analysis, Vendor Management, Integration, Sdlc, Pmp, Software Project Management, Change Management.
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