Peter Elliott Email & Phone Number

West Sacramento, Ca

Assist California's educators with pension related issues.

Dixon, Ca

- Manage company social media profiles on Facebook, Twitter, and Instagram. -Train and audit new and existing employees on company policies, procedures, methods, and programs; revise and coach employees on best responses to customer inquiries.- Offer live chat support to leadership/team members in partner location. - Conduct verification audits on outgoing orders for fraudulent purchases and policy violations. - Prepare daily and weekly reports and data regarding efficiency and progress of the customer service facility for departmental leadership. - Construct, maintain,and edit a highly organized database of pre-scripted email responses to facilitate efficient handling of customer inquiries.

Dixon, Ca

-Top-performing team member in regard to average hourly customer contacts. Practice speed and efficiency when assisting customers via phone and email with queries related to online purchases and maintaining customer interaction records.- Compose written reports pertaining to interpersonal incidents that occurred in retail locations. Prepare daily and weekly reports and data regarding efficiency and progress of the customer service facility for departmental leadership. - Maintain and edit a highly organized database of pre-scripted email responses to facilitate efficient handling of customer inquiries. - Communicate interdepartmentally to ensure customer needs are met appropriately.- Train coworkers and new hires on programs used within the department.

Plangere Writing Center - New Brunswick, Nj

- Assisted students in revising and improving writing techniques, strategies, clarity, and argument construction. - Provided writing guidance to students from diverse backgrounds and majors in a multitude of academic subjects.

Park Ridge, New Jersey

- Successfully managed a team of 7-8 workers, provided guidance and authorizations,as well as sales assistance and upselling tactics.- Effectively managed the sales floor by directing merchandising, assembling promotional material, and ensuring the store was organized, clean, and running efficiently.

Bachelor Of Arts And Sciences, English Language And Literature/Letters, Magna Cum Laude

Associate'S Degree, English Language And Literature/Letters, Honors Program

Education record