Patrick Wilkens

Patrick Wilkens Email and Phone Number

Operations Executive with Experience in Insurance, Healthcare, Finance, Marketing, Sales, and Information Technology (IT). @ Professional Group Plans
Patrick Wilkens's Location
Greenlawn, New York, United States, United States
Patrick Wilkens's Contact Details
About Patrick Wilkens

Highly accomplished and talented operations executive with a broad range of technical and business skills. Having worked in a variety of roles, I possess a thorough understanding of each business function and know how to scale a company for accelerated growth. A hands-on leader who uses data to set goals and drive the decision-making process. Areas of expertise include: • Strategic Planning, Goal Setting, Recommendations, and Execution• Project Conception, Management, and Implementation• Team Leadership • Product Ownership, Roadmaps, Timelines• Go to Market (GTM) & Customer Success• Systems Requirements Gathering, Documentation, UI/UX Design, Testing, Implementation, Training• Business Intelligence Reporting & Visualization (KPI/BI); Data Analysis & Dashboards• Continuous Process Improvement Strategies (Lean Six Sigma)• Business Process Reengineering & Workflow Optimization• Finance & Accounting System (Great Plains, QuickBooks)• Business Process Outsourcing (BPO), Management of Off/On Shore Resources• Data Warehousing & Governance (ETL)IT Systems and Architecture (Cloud/Hybrid solutions, SQL)• Sales Modernization & Digital Marketing (SAAS/CRM solutions, Salesforce & Hubspot)• Competitive Research• Vendor contract review and compliance with HIPAA, NY DFS, DOL, PPACA, and EU Compliance Mandates• Day to Day Operations including Real Estate, P&C Insurance, HR, Payroll, Employee Benefits, and Captive Programs

Patrick Wilkens's Current Company Details
Professional Group Plans

Professional Group Plans

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Operations Executive with Experience in Insurance, Healthcare, Finance, Marketing, Sales, and Information Technology (IT).
Patrick Wilkens Work Experience Details
  • Professional Group Plans
    Vice President Of Operations
    Professional Group Plans Sep 2014 - Present
    Hauppauge, Ny, Us
    I oversee the strategic direction and day to day operations of the following departments: Information Technology, Operations (including Commissions, Real Estate, Compliance, and all Insurance programs), Finance/Accounting, Marketing, and Human Resources. I am also the go-to resource for complex analysis projects as needed by clients or carriers. Extensive experience working with data to both find sales insights and streamline operations.
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  • Arthur J. Gallagher & Co.
    Director Of Operations
    Arthur J. Gallagher & Co. Jul 2010 - Sep 2014
    Rolling Meadows, Il, Us
    I identify critical operations issues, streamline and standardize business processes to achieve ROI goals and provide enhanced services to high-value clients. Serve as part of an executive team that aggregates, enhances and deploys best practices to offices around the country.
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  • Arthur J. Gallagher & Co.
    Project Manager
    Arthur J. Gallagher & Co. Feb 2007 - Jul 2010
    Rolling Meadows, Il, Us
    – Provided guidance to the Sales and Marketing teams using both Salesforce.com and SalesLogix so that they could better manage and understand leads, prospects, campaigns and the sales pipeline.– Standardized client facing documents and reduced the effort required to maintain accounts.– Managed the IT infrastructure (servers, workstations, databases, etc.), internal team members and external consultants who supported those systems. Oversaw system migrations, SDLC and all reporting.– Ensured the branch was in compliance with all internal policies as well as state and federal guidelines.
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  • First Data Corporation
    Sr. Business Analyst
    First Data Corporation Sep 2004 - Jan 2007
    Brookfield, Wisc., Us
    My primary responsibility was to generate, implement and support all technical solutions for the Melville Treasury group and two remote cash management offices. Examples include: – Created an automated process to make critical financial data more reliable and readily available.– Automatically populated cash flow worksheets from the general ledger.– Automated repetitive wire payments into online systems and distribution of the associated reports.– Designed a web-based system for tracking user access to banking systems for audit purposes.
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  • Credit Suisse First Boston
    Sr. Technical Lead
    Credit Suisse First Boston Sep 2000 - Sep 2004
    Zurich, Ch
    Provided day to day second level support to the Investment Banking, Operations and IT departments. Served as a technical advisor for the Windows XP upgrade; migrated ~14,000 computers to a highly customized environment. Ultimately, I was outsourced to HP in order to train the 35 HP employees brought onto the project.
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Patrick Wilkens Skills

Management Account Management Employee Benefits Insurance Project Management Business Analysis Salesforce.com Health Insurance Strategic Planning Sdlc Risk Management Integration Mergers And Acquisitions Benefits Administration Vendor Management Analysis Team Building Process Improvement Business Process Improvement Process Creation Mergers Competitive Analysis

Patrick Wilkens Education Details

  • The Johns Hopkins University
    The Johns Hopkins University
    Chemistry
  • Hofstra University
    Hofstra University
    General

Frequently Asked Questions about Patrick Wilkens

What company does Patrick Wilkens work for?

Patrick Wilkens works for Professional Group Plans

What is Patrick Wilkens's role at the current company?

Patrick Wilkens's current role is Operations Executive with Experience in Insurance, Healthcare, Finance, Marketing, Sales, and Information Technology (IT)..

What is Patrick Wilkens's email address?

Patrick Wilkens's email address is pa****@****jhu.edu

What is Patrick Wilkens's direct phone number?

Patrick Wilkens's direct phone number is +163192*****

What schools did Patrick Wilkens attend?

Patrick Wilkens attended The Johns Hopkins University, Hofstra University.

What skills is Patrick Wilkens known for?

Patrick Wilkens has skills like Management, Account Management, Employee Benefits, Insurance, Project Management, Business Analysis, Salesforce.com, Health Insurance, Strategic Planning, Sdlc, Risk Management, Integration.

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