Highly accomplished and talented operations executive with a broad range of technical and business skills. Having worked in a variety of roles, I possess a thorough understanding of each business function and know how to scale a company for accelerated growth. A hands-on leader who uses data to set goals and drive the decision-making process. Areas of expertise include: • Strategic Planning, Goal Setting, Recommendations, and Execution• Project Conception, Management, and Implementation• Team Leadership • Product Ownership, Roadmaps, Timelines• Go to Market (GTM) & Customer Success• Systems Requirements Gathering, Documentation, UI/UX Design, Testing, Implementation, Training• Business Intelligence Reporting & Visualization (KPI/BI); Data Analysis & Dashboards• Continuous Process Improvement Strategies (Lean Six Sigma)• Business Process Reengineering & Workflow Optimization• Finance & Accounting System (Great Plains, QuickBooks)• Business Process Outsourcing (BPO), Management of Off/On Shore Resources• Data Warehousing & Governance (ETL)IT Systems and Architecture (Cloud/Hybrid solutions, SQL)• Sales Modernization & Digital Marketing (SAAS/CRM solutions, Salesforce & Hubspot)• Competitive Research• Vendor contract review and compliance with HIPAA, NY DFS, DOL, PPACA, and EU Compliance Mandates• Day to Day Operations including Real Estate, P&C Insurance, HR, Payroll, Employee Benefits, and Captive Programs
Listed skills include Management, Account Management, Employee Benefits, Insurance, and 18 others.
