Patrick Williams, Pmp, Csm Email & Phone Number

United States

Served as a Business Operations Consultant for a used car dealership.Responsibilities:• Collaborating closely with the business owner to gain a comprehensive understanding of existing systems and procedures.• Conducting extensive consultations with the staff to assess the strengths and weaknesses of current operations.• Thoroughly evaluating the existing online sales system for automotive vehicles.• Implementing streamlined online scheduling systems for enhanced coordination and efficiency.• Developing and introducing new, data-driven reports that expedited decision-making processes.• Systematically organizing, cleaning, and cataloging parts and documentation for improved accessibility and retrieval.• Identifying and presenting opportunities for optimizing operational processes and enhancing team performance.• Facilitating daily status meetings to ensure effective communication and alignment.• Authoring comprehensive procedure documentation to streamline and standardize operational workflows.

San Antonio, Texas Metropolitan Area

Served e as a Scrum Master for an Operations/Maintenance software team. Responsibilities: • Orchestrating daily stand-up meetings to ensure cross-team alignment and task progress tracking.• Crafting and managing comprehensive planning meetings and schedules, fostering a seamless workflow.• Utilizing agile RTC software development tools to meticulously monitor sprint progress, enhancing project management efficiency.• Facilitating product owner story planning and ranking meetings, thus promoting collaborative decision-making.• Skillfully managing defect and development backlogs, ensuring a streamlined and prioritized workflow.• Offering cross-functional training in agile methodologies and procedures to enhance the team's agile capabilities.• Proactively identifying opportunities for operational and team improvements, subsequently implementing strategic enhancements.• Conducting weekly management defect status meetings to keep stakeholders well-informed.• Contributing to the development and maintenance of procedure documentation to standardize workflows and ensure knowledge transfer.

San Antonio, Tx

Serving as Scrum Master and Project Expeditor for a software development team using agile development methodologies. Responsibilities:• Conducting daily Scrum/Status meetings.• Creating and managing Iteration planning schedules.• Conducting development planning meetings.• Writing detailed Use Case product requirement documents.• Tracking activities against detailed project plans.• Ensuring projects and software are developed using agreed upon standards and processes.• Software testing to assure quality product development.• Documenting and tracking software defects and resolutions.• Managing scheduled and critical software deployments.• Training end users both local and distributed in successful use of developed software.• Training new hires on department policies and procedures.• Making presentations to various levels of management.

Software developer for major credit card processing company.• Developed software using COBOL programming Language.• Project Planning.• Requirements gathering.• Software Implementation.