As an SRE at IBM, I have demonstrated technical expertise in optimizing multi-cloud operations, improving infrastructure with Terraform and Ansible, and automating processes to enhance system uptime and response times. My proactive approach to continuous learning and strategic foresight has positioned me as a pivotal player in driving operational efficiencies and technological advancements. I excel in leading critical infrastructure projects, optimizing operational processes, and fostering a culture of continuous improvement.- Remote Work Leadership: Successfully led and managed complex projects among multifunctional teams in a remote-first environment.- Multi-Cloud Operations Management: Managed operations across AWS and IBM Cloud, optimizing resources for enhanced performance and cost efficiency, while ensuring compliance with SLAs.- Infrastructure as Code: Designed and implemented infrastructure using Terraform, achieving a 30% reduction in deployment times. Developed comprehensive documentation and standardized machine deployment processes using GitHub and Terraform, enhancing operational efficiency and reliability.-Automation and Configuration Management: Utilized Ansible for configuration management, standardizing environments and improving system reliability. Automated critical processes, resulting in an improvement in system uptime, reduction in incident response times, and reducing toil.- Operational Uptime: Maintained 99.99% uptime for critical 24x7 operations, implementing new controls and reviews to limit outages and improve service reliability.- Cross-Functional Collaboration: Collaborated with cross-functional teams on large-scale project initiatives, demonstrating strong communication and problem-solving skills.

Tasked with the engineering and maintenance of high-availability cloud infrastructures across international data centers, focusing on optimization and performance enhancement in a remote collaboration setting. Employed advanced tools and technologies to ensure seamless operations and robust system resilience within IBM Cloud and AWS environments.- Remote Work Expertise: Successfully orchestrated remote management across North American and European regions, maintaining 99.99% uptime for critical 24x7 operations.- Hybrid-Cloud Infrastructure: Engineered resilient infrastructures using VMware vSphere, RedHat Enterprise Linux, and Microsoft Windows Server across IBM Cloud and AWS, ensuring high availability and system performance.- Infrastructure Automation: Streamlined deployment processes with Terraform, Ansible, Python, PowerShell, and Bash, significantly enhancing operational efficiency and reliability.- Disaster Recovery: Designed and administered robust disaster recovery plans, fortifying system integrity and continuity. Managed diverse storage architectures including traditional and software-defined (iSCSI, SAN, NAS, SDS, NFS, CIFS).- Optimization Projects: Led initiatives to enhance infrastructure performance and cost-efficiency, implementing best practices for resource allocation and system upgrades.- Full-Spectrum Cloud Operations: Championed remote collaboration across distributed teams, leveraging tools like Slack, Jira, and Webex to facilitate agile processes and effective communication.

Lighthouse Gateway acquired by IBM in 2014.Responsible for enhancing and maintaining critical infrastructure components in a dynamic data center environment, primarily in a remote capacity with occasional onsite engagements. Focused on optimizing key technologies and processes to support high availability, disaster recovery, and cloud service administration, ensuring robust system performance and reliability from remote and direct interactions.- Remote and Onsite Management: Administered VMware vSphere environments and iSCSI SAN storage solutions.- Collaboration and Communication: Coordinated with cross-functional teams to implement infrastructure projects and resolve technical issues, demonstrating strong communication and problem-solving skills.- Cloud Infrastructure Administration: Oversaw SoftLayer cloud infrastructures across two regional sites, leading to improved system scalability and reliability.- High Availability: Maintained high availability and compliance standards for colocation data center operations. Implemented strategies to ensure 99.99% uptime for critical systems.- Infrastructure Optimization: Managed IBM BladeCenter and rack servers, optimizing infrastructure performance through regular updates, capacity planning, and resource allocation.- Disaster Recovery: Spearheaded Veeam Backup and Disaster Recovery implementations.

As a Systems Engineer at W. O'Donnell Consulting, Inc., I managed and supported infrastructure solutions for over 20 SMB clients across Manhattan, ensuring high availability and performance. My role encompassed a wide array of responsibilities from server administration to network security, serving a complex mix of 150 servers and 500 client systems. Key contributions included:-Server Management: Engineered, administered, and maintained a diverse server environment including Windows Server 2003 and 2008 for 150 servers (100 physical and 50 virtual).-Active Directory and Exchange: Managed Microsoft Active Directory and Microsoft Exchange servers (2003, 2007, 2010), enhancing communication and operational capabilities for client organizations.-Virtualization: Deployed and maintained Microsoft Hyper-V virtualization servers, optimizing hardware usage and improving disaster recovery procedures.-Backup and Disaster Recovery: Implemented robust backup solutions using Backup Exec Tape and Barracuda Disk technologies, ensuring data integrity and availability.-Network Security: Configured and maintained Sonicwall firewalls and VPN setups, strengthening network security and connectivity.-Network Services: Managed DNS, DHCP, and TCP/IP configurations, ensuring efficient network operations.-Storage Solutions: Administered RAID configurations for Dell EqualLogic and HP StorageWorks for SAN, NAS, and local storage systems, optimizing data storage solutions and performance.This position allowed me to leverage my technical expertise to improve system efficiency and reliability, delivering tailored IT solutions that drove client satisfaction and business continuity.

During my tenure as a Corporate Systems Administrator at Xanadoo, I managed and optimized a complex network of enterprise systems, ensuring robust performance and reliability. My role involved comprehensive oversight of diverse technologies and platforms, contributing to the operational efficiency and security of corporate IT infrastructures. Key responsibilities and achievements included:-Systems Management: Administered Windows Server environments (2008, 2003, 2000), ensuring seamless operations and system security across the company.-Virtualization and Server Consolidation: Proficiently managed Citrix Xenserver and VMware environments, which enhanced system efficiency and reduced hardware costs through effective virtualization strategies.-Storage Solutions: Oversaw the implementation and maintenance of NetApp SAN/NAS storage solutions, optimizing data accessibility and disaster recovery processes.-Software and Collaboration Tools: Administered Lotus Notes and Lotus Domino servers, supporting corporate communication and collaboration.-Data Management and Backup: Implemented and managed CommVault systems, ensuring data integrity and compliance with data backup and recovery protocols.This position allowed me to develop critical skills in systems administration within a dynamic corporate setting, significantly enhancing my technical expertise and problem-solving capabilities.