As a UX Product Manager for our mobile application, I lead product vision and strategy to deliver a seamless, user-centered experience for independent contractors and small businesses. I drive the full product lifecycle, from user research and concept development through design, testing, and release, ensuring our app meets both user needs and business objectives.I am also the product designer so I work closely with engineers, and cross-functional teams, I prioritize and define the product roadmap, translate user insights into actionable features, and champion intuitive design solutions. I manage the product backlog, oversee each release, and analyze user feedback and performance metrics to drive continuous improvement. With a focus on innovation and collaboration, I’m dedicated to creating a mobile experience that empowers our users and enhances their business success.

Worked with product and engineering to design fintech platform responsible for settling $3billion+ in revenue annually.Responsible for mentoring UX/UI designers and overseeing work taken in for the UX and product department.Led with product and marketing teams to improve our onboarding process, improving our user experience by 30%Designed customer feedback sessions with product, marketing and customer success improving our NPS score by 30 points over 4 months.

A Workforce Management Solution for independent contractors.Created and maintained design system for 3 web platformsRedesigned website flows/navigations systems to reduce system loading times by 80% and improving user experience.Redesigned current contracting process, improving user experience and improving company NPS by 15 points over 1 month.

Developed internal design system and style guide for development to use on internal marketing, and sales pages for the MMM website.

Responsible for working on multiple projects based on different client/stakeholder specifications, while maintaining a flexible schedule and completing work and projects issued in a timely manner. Projects include Graphic Design, Web Design, Visual and Concept Designs, video editing, and other projects.

Focused on building great experiences for online businessesWorked on various design projects with no particular focusdeveloped branding, design collateral, websites and UX materials for clientsdeveloped presentation and management skills

Responsible for mentoring and overseeing 4 UX DesignersWorking with product/marketing to oversee product research, surveys and feedback to improve NPSDeveloped and maintained design systems for multiple products on mobile and webOversaw UX research (A/B Testing, Usability testing and product surveys)

Brazilian startup using technology to deliver the magic of storytelling, art, and music to children.Developed UX practices, design systemscontributed to the design and shipped V1 of muse builder for app building (no longer available) Shipped Doki Sports interactive storybookShipped Doki Bookshelf storybook managerConducted user research and testing sessions with customers collaboration with Discovery Kids, WB and DC comics

I am the first student worker at the Decatur campus to hold this position, I help students in and out of the classroom with any Autodesk Maya/Mudbox, Zbrush or Adobe CS related problems, as well as provide portfolio assistance and assist teachers in the classroom with lectures. I have acquired an interest in teaching and higher education.

Visual Designer for Appelrouth Tutoring Services, in charge of producing and creating illustrations for new books and online services, along with animation and visual layouts.

Customer Service and Graphic Design