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Pyae Phyo is listed as Merchant Support Executive at Pocket MM, based in Yangon Region, Myanmar, Myanmar. AeroLeads shows a matched LinkedIn profile for Pyae Phyo.
Pyae Phyo previously worked as Seller Engagement Associate at Shop App Mm and Quality Assurance Analyst and Customer Services at Mascon International Business Services Ltd. Pyae Phyo holds Bachelor Of Arts - Ba, Myanmar from Dagon University.
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Pyae Phyo is a Merchant Support Executive at Pocket MM.
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Myanmar
- Assist in the onboarding process of new merchants, including guiding them through setup and integration.- Provide training on using the platform and tools effectively.- Respond to merchant inquiries via phone, email, or chat.- Resolve issues related to transactions, payments, or platform functionality.- Escalate complex issues to relevant departments.
Yangon, Myanmar
Processing and recording accurate and detailed seller data.Managing and maintaining seller center accounts.Gathering seller requests and requirements.Analyzing and auditing customer documents. Acknowledging customer queries and complaints and resolving the same.Preparing and presenting data analysis reports.Building and maintaining long-term customer.
Bahan, Yangon Region, Myanmar
Solve the problem once the agent can't able to handle issue.Give the training to new joiner regarding with scorecard.Presentation the WBR and MBR meeting with global clientsDaily and Weekly report to the manager and HOD.Screening the daily audit count miximum each agent for 4 count.Calibration Sessions with regional team.Coaching to the weakness agent.
Activities and Societies: Presentation about the Thai Songkran Festival with classmate .
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Pyae Phyo works for Pocket MM.
Pyae Phyo is listed as Merchant Support Executive at Pocket MM.
Pyae Phyo is based in Yangon Region, Myanmar, Myanmar while working with Pocket MM.
Pyae Phyo has worked for Pocket Mm, Shop App Mm, and Mascon International Business Services Ltd.
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Pyae Phyo holds Bachelor Of Arts - Ba, Myanmar from Dagon University.
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