Claire Pyne Email & Phone Number

New Zealand

Auckland, New Zealand

KCP 2023 Seller of the year finalist ANZ

Auckland, New Zealand

London, United Kingdom

Generating new business leads and managing pipeline. Six Degrees Group is a privately owned managed converged technology infrastructure provider serving UK mid-market and corporate customers. The Group has a converged services portfolio – including data centre, connectivity, voice and cloud offerings – designed to help companies meet the challenges of a connected, always-on world. Our team includes some of the most technically able individuals in our industry and this, when combined with our core assets and product portfolio, helps our customers to be more innovative and differentiated in their own organisations, thanks to our solutions. Six Degrees Group’s vision is to become the UK’s most admired mid-market provider of managed data services. We will generate an outstanding customer proposition focused on products, service and reliability. SpecialtiesManaged Cloud Hosting, Datacentres, Connectivity, Unified Communications.

Auckland, New Zealand

Supporting the Key Account management team and software teams through:• Sales Support, cross selling and upselling to existing allocated key accounts. • Customer facing, with responsibilities for managing and building client relationships.• Procurement of software and hardware solutions (mobility, desktop, servers/storage, networking, security & POS).• Providing quotes, placing orders, and invoicing.• Improving processes to increase efficiency and customer satisfaction. • Reporting using SAP, Salesforce and Microsoft Excel, monitoring monthly sales targets.Account Management: Responsibilities included:• Building and managing the customer relationship.• Improving and implementing internal process efficiencies between procurement, warehousing and logistics. • Liaising with the customer and third parties to understand the customers unique business needs. • Project management, forecasting, and stock management.

Wellington, New Zealand

• Providing support to the account management team.• First point of contact for key accounts.• Management and liaison with technical teams within Zintel, Telecom, Vodafone networks• Upselling and customer onboarding/acquisitions.• Management and action of change requests• Provision of fault management and resolution to customers• On call 24x7 customer care solving problems within expected lead times.

Auckland, New Zealand

Supporting the account management team through:• Management and action of change requests.• Provisioning (moves, ads and changes) for Toll-free, Business lines, Mobile, Broadband and VoIP. • Provision of fault management and resolution to customers.• On call 24x7 customer care solving problems within expected lead times.

Auckland, New Zealand

• Supporting account management on a vast portfolio of business to business accounts. • Coordinating projects and marketing campaigns.• Inventory management, quoting, raising purchase orders, maintaining flow of work, invoicing.• Ensuring collateral and advertising was printed, collated and delivered by the campaign launch dates.• Developing knowledge in the printing industry including: offset printing, digital printing and screen-printing.• Being able to improve the quality of products whilst creating savings for the customer.

Auckland, New Zealand

• Consulting with builders, interior designers and the general public in a busy CBD showroom.• Managing the showroom and training staff on products and processes.• Closing sales, quoting, raising purchase orders, managing incoming and outgoing stock.• Monitoring and invoicing using MYOB, ensuring checks and balances.• Attending site visits to quote hardware for big builds or renovations.

Education record

Activities and Societies: Netball, Cross Country, Touch Rugby, Basketball, Art

Education record

Activities and Societies: Netball, Art, Computer studies